Complaint Review: Taxamize Accounting - Andre Crooks

Very Sorry to hear of your experience mine has been quite different... I am not only a client I've had a satellite location and now an indenpendent frachise owner!! Have you or do you have the capacity to contact Advent?? If you used your own PTIN & EFIN you should be able to, If you didn't technically you were a glorified field manager because you failed to obtain the proper credentials to protect yourself!! If you had you also would know Taxamize IS NOT who shuts down the return distutubution system it is Advent and THEY send an email directing you to have customers call for delated returns! Unfortunately the IRS reaked havoc on people without Am Op Credit documentation and if your clients happen own different types of debt they will be delayed and/or not receive a return as well thats still all IRS action!! Your clients always have to option to call the IRS or use Where's my Refund as long as you provided them a copy eletronic or otherwise of their return!! FYI the system is currently up now (only went down a brief time in late August) so try it and NOT saying this is either of you alls case, however, the only people I know that Taxamize shut down permanently had issues with following compliance rules... jus push forgot passsword and it will email reset message if you forgot it!

There is truly more than one way to skin a cat BUT what results are you getting slandering someone's name aand trying to distroy a business they took 10+ years to build?? I suggest that you Please consider all the options and issues as your Internet rant may just effect me and I'm 100s of miles away ...refer to page 58 of your manual IF somebody at corporate had to take over servicing any of your accounts you would have had a "charge back" so to speak that may account for what you feel is a missing last check I dont know!

Please read my experiemce as it was FAR different from yours but already being  a business owner I may have had experiences and information you may not have been aware of...Hectic at times YES, hard to catch mid tax season absolutely since everyone was busy servicing customers  but does not even sound remotely similiar to my muti year experience!!

People PLEASE know your facts and speak for yourselves and ONLY yourself!! I am not only a Client but have recently done a joint venture with them in my own pre-existing business!!

First Off Taxamize is a MOBILE Tax and Accounting Company by design!! That IS located nationwide as there are independent credentialed, LICENCED and bonded enrolled agents, CPAs, book keepers, and IRS trained individuals that work through this firm in a variety of cities across the nation and have done so more than (9) years.

They service more than 10,000 customers through out the US and its territories on a to your door, at your job or where EVER you designate at the time most convenient for you. Yes you may have found a preparer in Kroger, just as you would find a Jackson Hewitt preparer in Walmart or a 1040 Tax Biz one at an Ace check cashing store (or even liquor stores where I live)! Additionally, they partner with other business owners like myself and service our customers while they are patronizing our establishments AND pay those satellite location owners/ managers referral bonuses just for allowing them to be an added service to our client base

The beauty of their system is they limit their over head by eliminating an abundance of brick and motar locations like the H & R Blocks and pass the savings on to their customers ( my personal return went from costing me $650 at H& block to $350 w/Taxamize) there fees are form based like most other preparation businesses meaning the more W2s or 1099s you have the more your return costs because the longer time it takes to input your data especially IF you have itemized receipts and deductions to input on a variety of forms and schedules. So YES your return would be less than what the IRS notes because your fees come from your return versus your pocket book or wallet!! No company does specialized services AND caters to your schedule or transportation limitations without a reasonable cost and like I stated I know the costs personally being a 4 year customer and 3 year satellite site!! As for the person missing a return for exactly $1000 ?? They most likely filed for an American Opportunities Education Credit with absolutely no way to prove it so it would have been the IRS that snatched their return back because Taxamize is not nor any other tax prep company directly is given ANYBODY'S return they all go through a lending institution of some sort (bank, credit union, finance company)

I further know this company to offer jobs with a liveable wage to people, train them, MAKE sure they have their proper IRS requirements and mentor them into entrepreneurship via an incentive system that encourages progression and rewards success without limiting growth potential or market share capibilities!! Specifically a 4 day 3 night cruise certificate for finishing the 15hr required training, A qualified preparer can make 10 times what they can at any other company via their pay scale and they go over and above by awarding a separate franchise to any qualified and dedicated preparer who successfully services 100 happy customers!! Taxamize had over 800 of those just last year and I personally know several, what other tax company is offering FREE market shares in their business certainly NOT H & R Block, Jackson Hewitt, Lee's Tax City/1040 Tax Biz, or Liberty Tax in fact those companies require hundreds of thousands (100,000) up front for one of their franchises!

And just because it is obvious none of you are aware EVERY tax company has to have a relationship with a financial institution to receive and distribute check cards and cashiers checks for your taxes, to deal with those of us who go direct deposit how else are they to receive their preparation fees, the Honor System?? LOL!! Taxamize uses Advent because it pays with cashiers checks ,which are official guaranteed funds, so banks SHOULD not place holds on tax funds, has less service fees and offers direct customer service to clients and retailers that wish to cash tax their return checks!! Not sure about anyone else but I appreciate the added layer of support.

I'm just wandering IF any one is screaming bloody murder on H& R Block who has formed their OWN Bank from the billions of dollars of tax fees they collect from non informed customers just like yourselves and I won't even try to explain the "hourly advance" H & R pays then take back if you don't make their company enough money to cover your pay check!

Now to error is human but all I ask is for those that don't really know to do better research before you get on the internet trying to put an honest company on blast.. I operste with basic biblical principals 'do unto others as you would have them do unto you" so go to a boot camp now goin on Sundays  2pm (at same place in GA) and speak to someone face to face This forum just doesnt seem to suit the purpose you desire, just  my personal opinion though!!

I had 50+ VERY PLEASED customers and 10 ecstatic new business owner friends which is many times over the few compalints  listed here.. no small wander!! Have a blessed and better informed next tax season!!