taxbrain.com petz enterprises, sbbt Taxbrain.com, petz enterprises, sbbt, sent taxrefund to the wrong bank by fault of petz enterprises. tracy, California
I filed my 2009 taxes with taxbrain on 1/15/2010 opting for direct deposit after Taxbrain takes out fees which is sent sbbt/metabank first then to your acct. Taxbrain failed to notify me that they sent out the wrong routing numbers to the IRS, therefor I have no refund coming anytime soon. I went down to the local IRS office and I spoke to an IRS representive, who gave me my routing information. To my suprise my refund is located in a bank in Kentucky! Now I have to wait for the bank in Kentucky to reroute my refund to the IRS so they can mail me a check. So far the IRS has not received my refund and now its just a waiting game. I am a full time nursing student and a mother of 7. Only GOD knows how desperatly I need my refund, so I can pay my bills up without having to interupt my studies from school.