Taycor Financial Equipment Leasing, Taycor did not complete the funding of my transaction under the terms and conditions agreed upon. They refused to refund my commitment deposit. Los Angeles California
I was sent lease approval from Taycor on September 25th from Chris Young. The email read, "This Approval is Awesomeit's like half the lease rate factor of the previous leases. Everyone really worked hard on this one. Sign and Fax then mail for me pleaseyou know the drill. We are working with the vendors to arrange delivery as soon as possible."
When I didn't hear anything about the equipment shipments I called. Chris told me that the underwriter did not approve the deal based on the # of inquiries on my credit. Chris said he was working on 2 other leases that would replace the agreed upon lease. The terms for the first of the 2 new leases was significantly different and had a much larger deposit. Because of the significant difference from the agreed upon lease it was not suitable at that time. Chris informed me that they would get me a refund of my deposit right away.
When I had not received the check after a week I called. He informed me that they would be keeping 1000.00 of my deposit. We argued about this and he told me they would just keep the whole deposit of $3518.00 He assured me I would loose in court. I believe Christopher Young is more concerned about earning his commission check than building trust, longterm relationships and his client's best financial interest. In fact I would classify his lending style as predatory and unethical. On a previous lease he instructed me to lie to a representative of the lease company.
Anonymous
Bells, Texas
U.S.A.
2 Updates & Rebuttals
Michael Hong - President
El Segundo,California,
USA
Update Location
#3UPDATE Employee
Thu, February 23, 2017
Taycor Financial
222 N. Sepulveda Blvd, Suite 675
El Segundo, CA 90245
Michael Hong - Dir. of Business Dev
Los Angeles,California,
Outdated claim that is somehow just now appearing
#3UPDATE Employee
Thu, March 06, 2014
Dear Anonymous,
I wonder when this report was filed, but it has just recently come into light. This situation was long ago rectified, and was done so fully. If I am mistaken please contact me below as soon as it is convenient.
Taycor Financial is a certified and licensed nationwide lender (Lender #603A104) with an impeccable 20 year reputation in the industry. Our reputation, and more importantly our relationship with each customer is something we cherish and value above all else.
Over the years we have further developed channels of communication between customer and management so that if at any time a situation required executive support it is easily and readily available. Our history and practice has always been to maintain excellence in customer service.
There have been rare circumstances over the last two decades of doing business with thousands of customers per year where a situation may escalate before a manager can step in to assist, but assuredly each situation is dealt with quickly and with the customer’s satisfaction as the only goal.
If you have any additional questions or require more information regarding this issue or any other, please contact me personally:
Sincerely,
Michael Hong
Director of Business Development
mhong@taycor.com
310-895-7709