TazmaniaAdvertising.com, Andra Hernandez takes your money & delivers nothing Internet
Placed an order and never heard back from them again unless I initiated contact. Made several contacts by email and online chat. When I informed them that I intended to file a fraud report for their failure to deliver, I received threats and profanity. I'll let their own emails in response to mine speak for themselves here.
MESSAGE FROM ME TO TAZMANIA ADVERTISING:
I am concerned about an order placed on Dec. 19, 2006. I've been promised three separate delivery dates, none of which have been met. I was first told the campaign would be set up on 12/26. Then it was Jan. 2. Most recently, Vince said it would be set up Thursday, 1/4. But as of the end of the business today, I still have no indication that the order is being processed.
Based on the poor response I've received, it doesn't seem Tazmania Advertising is a legitimate company and I am beginning to think I have been scammed.
I am writing to inform you that if no progress has been made with this order by the end of business day tomorrow, I will need to proceed with a credit card dispute in which I will need to forward the three messages from your company containing delivery dates that were never met.
I hope that a resolution can be met before this situation reaches the point that I have to make a fraud dispute. If your company cannot deliver on this order, then a full refund would be a reasonable solution.
TAZMANIA ADVERTISING'S RESPONSE:
I will keep this email and forward it to your CC company and state that this is a fraud dispute that you wil make.
All chargebacks will be prosecuted to the fullest!!
MESSAGE FROM ME TO TAZMANIA ADVERTISING
I was very calm and patient the first three times I contacted you about my order. Yes I understand it takes up to 200 days to fill the 25 signups, but your initial email said the campaign would be set up in 3 - 4 days.
When that didn't happen, I emailed you and was told December 26. That day passed, and I was told Jan. 2nd. Then I contacted you Jan. 2nd and was told Jan. 4th. It is now Jan. 5th and no evidence that the campaign has been started has been provided.
Instead, I get an email from you threatening me about charging back the money, when your company has failed to do anything other than take my money and make empty promises. Since you do not want to communicate with me, and you're refusing to do anything with my order, please send a full refund so I do not have to proceed with a fraud dispute. Then you will
never hear from me again.
TAZMANIA ADVERTISING'S RESPONSE:
actually rebecca you are lying. We are communicating with you because you contacted us. It is your duty as a customer to come and contact us if you are having issues. YOU NEVER DID UNTIL NOW and you are the one threatening us not us. Get your facts straight. i hope this is the end of our communication becauase i hate customers like you. B***H
Nevermind that I have all the copies of their emails and online chat transcripts, which are currently being used in the investigation against them. The bottom line is, unless you want to get ripped off and insulted, STAY AWAY.
Rebecca
Loganville, Georgia
U.S.A.
16 Updates & Rebuttals
Jd
Queens,New York,
U.S.A.
Good company Just fraudulent customers
#17UPDATE EX-employee responds
Tue, January 23, 2007
I have worked with tazmania advertising before and I see the kind of attitudes that some customers have. The owner of the company doesn't respond to any of the emails. Whoever is posting things on andra hernandez are idiots. Because she is the not person running things. She owns the company yes but she is not the one that handles all customers inquiries. So yes she can sue anyone here. Because that is deframtory of a name. And you idiots posting personal information about her, GOOD LUCK!
You people need to stop all this nonsense and get your facts straight and at the same time get a life. Make sure you know what you are dealing with before you come here posting negative remarks and deframtory things about her. She is not the one that handles refunds, or answers to your questions. So anyone who wants to bring her to court go ahead and bring it on.!!!!!!!!! I dare you. I can surely say that i am on her side. Can you tell?
Andra
Harlingen,Texas,
U.S.A.
Rebecca if i was you i would just leave everything alone and forget it all
#17Consumer Suggestion
Mon, January 22, 2007
If i was you rebecca since you did call her "s*it for brains" and gave her a link to this forum, you actually intiated this whole thing. If you would of been smart then you would not have done so. Why did you do that. This makes customers look really really bad and you look bad as well rebecca. So in reality you can't sue her if you received your money already and you initiated this whole thing. Your evidence would not do any good to a lawyer. Just a word of advice.
Jacob
Austin,Texas,
U.S.A.
Rebecca knows how to make up stuff doesn't she!
#17REBUTTAL Individual responds
Tue, January 16, 2007
I read all of rebecca's so called investigations and reports she has posted here. I know tazmania would not post or conduct themselves in that way.
It always seems that a girl name mary is always on the report . Why is it? I have to agree with the owner of tazmania here. I guess rebecca likes to ly so much she even is starting believe her own lies and starting to make up reports and bad accussations. Wow some things low lifes would do just to feed thier ego every day ... That is sad rebecca. very sad and disgusting that are people like you trashing companies every day because of lack of communication. I heard you first threaten tazmania with a chargeback instead trying to resolve things with them. First of all, in order to get what you deserve you don't go off threatening people and then posting ridiculous accusations on forums like these.
I looked around this site and there is even a rip off report for toys r us, time warner,and verizon wireless. Its funny but true. But they are still in business. I don't believe any of the BS that is posted on rip off report. These are all good companies that continues thier positive business pratices and idiots like rebecca have to be born.
Marie
Loganville,Georgia,
U.S.A.
PayPal Sides With Rebecca and takes $106.50 from Andra Hernandez's PayPal Account.
#17Author of original report
Tue, January 16, 2007
CLAIM DETAILS FROM PAYPAL RESOLUTION CENTER
We have completed our investigation of this case. We attempted to process a refund from the seller's account to your account. Unfortunately, the seller's account does not contain the funds necessary to cover this refund. We were able to recover $106.50 USD. We have taken action against the seller and are working to recover the remainder of your refund. We will contact you when we have more information. No further action is required of you at this time.
Non-receipt - Case ID: PP-237-897-513
Status:
Case Closed
Transaction ID: 9S563465T9034692V
Seller Name & Email: Andra Hernandez, webmaster@tazmaniaadvertising.com
Transaction Amount: -$109.99 USD
Transaction Date: Dec. 19, 2006
Dispute History Log - Most Recent 5 of 7
The Dispute History Log displays all actions related to your claim.
Date Actor Action Details
Jan. 15, 2007 PayPal Request for action to seller.
Jan. 15, 2007 PayPal Claim granted.
Jan. 15, 2007 PayPal Email sent to Seller.
Jan. 15, 2007 PayPal Email sent to Buyer.
Jan. 5, 2007 PayPal Email sent to Seller.
Total Messages: 1
From buyer: on 1/5/2007 13:44 PST
I initially placed an order for 25 guaranteed signups on December 19, 2006. The autoresponder said the campaign would be set up in 3-4 days. When it was not, I contacted them again and received an email saying all orders placed on Dec. 19th would be delivered on Dec. 26. When that didn't happen, I contacted them again and received an email saying they were on vacation and orders would be processed on Jan. 2nd, 2007. On January 2nd, no progress had been made and I contacted Vince at online support. Vince said the order would be set up on January 4th. As of January 5th, Tazmania Advertising has not produced any evidence that the account has been set up and the campaign is running. Contacting them by email has resulted in threats and namecalling on their part, but no offer to resolve the problem or refund my money if they cannot deliver. I have copies of all the emails & transcripts of online chats with their support indicating the delivery dates mentioned above. I am seeking a full refund since it is evident from the tone and language of the emails I've received from Tazmania Advertising that they intend to keep my money without supplying the item I ordered.
Marie
Loganville,Georgia,
U.S.A.
PayPal Sides With Rebecca and takes $106.50 from Andra Hernandez's PayPal Account.
#17Author of original report
Tue, January 16, 2007
CLAIM DETAILS FROM PAYPAL RESOLUTION CENTER
We have completed our investigation of this case. We attempted to process a refund from the seller's account to your account. Unfortunately, the seller's account does not contain the funds necessary to cover this refund. We were able to recover $106.50 USD. We have taken action against the seller and are working to recover the remainder of your refund. We will contact you when we have more information. No further action is required of you at this time.
Non-receipt - Case ID: PP-237-897-513
Status:
Case Closed
Transaction ID: 9S563465T9034692V
Seller Name & Email: Andra Hernandez, webmaster@tazmaniaadvertising.com
Transaction Amount: -$109.99 USD
Transaction Date: Dec. 19, 2006
Dispute History Log - Most Recent 5 of 7
The Dispute History Log displays all actions related to your claim.
Date Actor Action Details
Jan. 15, 2007 PayPal Request for action to seller.
Jan. 15, 2007 PayPal Claim granted.
Jan. 15, 2007 PayPal Email sent to Seller.
Jan. 15, 2007 PayPal Email sent to Buyer.
Jan. 5, 2007 PayPal Email sent to Seller.
Total Messages: 1
From buyer: on 1/5/2007 13:44 PST
I initially placed an order for 25 guaranteed signups on December 19, 2006. The autoresponder said the campaign would be set up in 3-4 days. When it was not, I contacted them again and received an email saying all orders placed on Dec. 19th would be delivered on Dec. 26. When that didn't happen, I contacted them again and received an email saying they were on vacation and orders would be processed on Jan. 2nd, 2007. On January 2nd, no progress had been made and I contacted Vince at online support. Vince said the order would be set up on January 4th. As of January 5th, Tazmania Advertising has not produced any evidence that the account has been set up and the campaign is running. Contacting them by email has resulted in threats and namecalling on their part, but no offer to resolve the problem or refund my money if they cannot deliver. I have copies of all the emails & transcripts of online chats with their support indicating the delivery dates mentioned above. I am seeking a full refund since it is evident from the tone and language of the emails I've received from Tazmania Advertising that they intend to keep my money without supplying the item I ordered.
Marie
Loganville,Georgia,
U.S.A.
PayPal Sides With Rebecca and takes $106.50 from Andra Hernandez's PayPal Account.
#17Author of original report
Tue, January 16, 2007
CLAIM DETAILS FROM PAYPAL RESOLUTION CENTER
We have completed our investigation of this case. We attempted to process a refund from the seller's account to your account. Unfortunately, the seller's account does not contain the funds necessary to cover this refund. We were able to recover $106.50 USD. We have taken action against the seller and are working to recover the remainder of your refund. We will contact you when we have more information. No further action is required of you at this time.
Non-receipt - Case ID: PP-237-897-513
Status:
Case Closed
Transaction ID: 9S563465T9034692V
Seller Name & Email: Andra Hernandez, webmaster@tazmaniaadvertising.com
Transaction Amount: -$109.99 USD
Transaction Date: Dec. 19, 2006
Dispute History Log - Most Recent 5 of 7
The Dispute History Log displays all actions related to your claim.
Date Actor Action Details
Jan. 15, 2007 PayPal Request for action to seller.
Jan. 15, 2007 PayPal Claim granted.
Jan. 15, 2007 PayPal Email sent to Seller.
Jan. 15, 2007 PayPal Email sent to Buyer.
Jan. 5, 2007 PayPal Email sent to Seller.
Total Messages: 1
From buyer: on 1/5/2007 13:44 PST
I initially placed an order for 25 guaranteed signups on December 19, 2006. The autoresponder said the campaign would be set up in 3-4 days. When it was not, I contacted them again and received an email saying all orders placed on Dec. 19th would be delivered on Dec. 26. When that didn't happen, I contacted them again and received an email saying they were on vacation and orders would be processed on Jan. 2nd, 2007. On January 2nd, no progress had been made and I contacted Vince at online support. Vince said the order would be set up on January 4th. As of January 5th, Tazmania Advertising has not produced any evidence that the account has been set up and the campaign is running. Contacting them by email has resulted in threats and namecalling on their part, but no offer to resolve the problem or refund my money if they cannot deliver. I have copies of all the emails & transcripts of online chats with their support indicating the delivery dates mentioned above. I am seeking a full refund since it is evident from the tone and language of the emails I've received from Tazmania Advertising that they intend to keep my money without supplying the item I ordered.
Marie
Loganville,Georgia,
U.S.A.
PayPal Sides With Rebecca and takes $106.50 from Andra Hernandez's PayPal Account.
#17Author of original report
Tue, January 16, 2007
CLAIM DETAILS FROM PAYPAL RESOLUTION CENTER
We have completed our investigation of this case. We attempted to process a refund from the seller's account to your account. Unfortunately, the seller's account does not contain the funds necessary to cover this refund. We were able to recover $106.50 USD. We have taken action against the seller and are working to recover the remainder of your refund. We will contact you when we have more information. No further action is required of you at this time.
Non-receipt - Case ID: PP-237-897-513
Status:
Case Closed
Transaction ID: 9S563465T9034692V
Seller Name & Email: Andra Hernandez, webmaster@tazmaniaadvertising.com
Transaction Amount: -$109.99 USD
Transaction Date: Dec. 19, 2006
Dispute History Log - Most Recent 5 of 7
The Dispute History Log displays all actions related to your claim.
Date Actor Action Details
Jan. 15, 2007 PayPal Request for action to seller.
Jan. 15, 2007 PayPal Claim granted.
Jan. 15, 2007 PayPal Email sent to Seller.
Jan. 15, 2007 PayPal Email sent to Buyer.
Jan. 5, 2007 PayPal Email sent to Seller.
Total Messages: 1
From buyer: on 1/5/2007 13:44 PST
I initially placed an order for 25 guaranteed signups on December 19, 2006. The autoresponder said the campaign would be set up in 3-4 days. When it was not, I contacted them again and received an email saying all orders placed on Dec. 19th would be delivered on Dec. 26. When that didn't happen, I contacted them again and received an email saying they were on vacation and orders would be processed on Jan. 2nd, 2007. On January 2nd, no progress had been made and I contacted Vince at online support. Vince said the order would be set up on January 4th. As of January 5th, Tazmania Advertising has not produced any evidence that the account has been set up and the campaign is running. Contacting them by email has resulted in threats and namecalling on their part, but no offer to resolve the problem or refund my money if they cannot deliver. I have copies of all the emails & transcripts of online chats with their support indicating the delivery dates mentioned above. I am seeking a full refund since it is evident from the tone and language of the emails I've received from Tazmania Advertising that they intend to keep my money without supplying the item I ordered.
Marcus
Memphis,Tennessee,
U.S.A.
Current Customer
#17REBUTTAL Individual responds
Mon, January 15, 2007
i would like to say first off, that Taz Ad is a very well run company I am a current customer and they have done nothing but good for me and my site they have given wonderfull customer service and have given nothing but a true good product ,
as for rebecca Slandering a company to boost your ego is not a very good policy and to be honest i would wonder if any other advertising company would take you under ther wing as a customer you probally had a very bad lack of comunication on your behalf or dident want to wait tell your campaign started
instead you come here and wright up a very slanderus report filled with lies and grevus errors Taz Ad is a very good company with good employess and a great product for great prices ...thats all that i have to say on that
Marie
Loganville,Georgia,
U.S.A.
Tazmania Advertisment Harrassment
#17Author of original report
Sat, January 13, 2007
Lest there be any confusion as to who is harrassing whom, below is the history of my correspondence with TazmaniaAdvertising up until the point that I reported them here. I gave them ample opportunity to redeem themselves, but instead they took the low road. In the end, I'm glad all this is being posted for all the world to see so that no one else will be scammed by this person again: Andra Hernandez who operates Tazmania Advertising and Diamond-Central.com.
MESSAGE FROM TAZMANIA ADVERTISING STATING ORDER WILL BE SET UP IN 3-4 DAYS:
From: campaigns@tazmaniaadvertising.com
Date: Tuesday, December 19 2006 4:07 pm
Subject: Re: WWW Form Submission
Dear Customer,
We have recieved your information. Please give us 24 hours or less to setup any web traffic campaigns. For guaranteed signups it can take up to 3-4 days to setup your campaign due to huge quantities of orders that come in on a daily basis.
Note: All Sales Are Final As Stated On Our Terms of Agreement that you agreed to when you submitted your order.
MESSAGE FROM ME TO TAZMANIA ADVERTISING WHEN ORDER WASN'T SET UP IN 3-4 DAYS:
To: webmaster@tazmaniaadvertising.com
Date: Tuesday, December 26 2006 8:20 am
Subject: Re: WWW Form Submission
Hello,
I placed an order for 25 guaranteed signups for my website a week ago; when will the campaign be up and running?
TAZMANIA'S RESPONSE TO MY QUESTION. STATES ORDERS WILL BE FILLED ON DEC. 26th
From: webmaster@tazmaniaadvertising.com
Date: Tuesday, December 26 2006 8:21 am
Subject: Re: WWW Form Submission
Dear Valued Customer,
Thank you for purchasing one of our services or products. We assure you will try our best to setup any campaign that comes through our website. In any event that your purchase comes through and you are not redirected to our campaign form where you can submit your details then please click on one of the links below.
Please submit all inquiries to support@tazmaniaadvertising.com or use our online contact form. Any one who replies to this email address or any other email address will not be answered. It is very important that you do use our contact form to submit any questions or concerns you may have.
Note: Once orders are placed each person automatically agrees to our terms of agreement stating that all sales are final.
Orders placed through December 19th - December 25 will be setup on the 26th of December!
HAPPY HOLIDAYS!
The Tazmania Advertising Team
MESSAGE FROM ME TO TAZMANIA ADVERTISING WHEN ORDER WASN'T SET UP ON DEC. 26:
Via online chat-transcript of message:
I placed an order for 25 guaranteed signups on 12/19/06, but haven't heard back from your company since. When will my promotion be set up?
TAZMANIA ADVERTISING'S 2 RESPONSES AS TO WHY THE ORDER WASN'T SET UP ON DEC. 26, AND THEIR PROMISE TO SET UP TH ORDER ON JANUARY 2ND, 2007:
We are out for the holidays and will respond back with your campaign status on the 1-02-07
From: support@tazmaniaadvertising.com
Date: Wednesday, December 27 2006 8:53 am
Subject: Re: When you were offline (via LivePerson)
SORRY WE ARE CLOSED FOR THE HOLIDAYS!!!!!!!!!!
Any messages received from December 20, 2006 - Jan. 1, 2007 will not be answered until Jan. 2, 2007! If you have ordered within that time please be patient until we get back. Don't worry we will not run off on you or ignore your emails. Everyone is entitled to a vacation right :)?
Merry Christmas and Happy New Years!
From: Tazmania Advertising
MESSAGE FROM ME TO TAZMANIA ADVERTISING WHEN NOTHING HAPPENED ON JANUARY 2ND 2007:
Online chat sent from Andra at another domain name
From: "Andra"
Date: Tuesday, January 2 2007 9:48 am
Subject: Transcript of your chat
The following is a transcript of your chat session.
General Info
Chat start time Jan 2, 2007 12:46:06 PM EST
Chat end time Jan 2, 2007 12:48:02 PM EST
Duration (actual chatting time) 00:01:56
Operator vince
Chat Transcript
info: Welcome! An online representative will be with you shortly. You are number 1 in the queue. Your wait time will be approximately 0 minute(s) and 30 seconds. Thank you for waiting.
info: You are now chatting with 'vince'
vince: how may i help you?
you: Hi Vince - i placed an order for guaranteed signups back on Dec. 19th; when can I expect the campaign to be set up?
vince: It will be setup on thursdays.
vince: thursday.
vince: all orders that came through within the christmas break periiod
vince: will be setup all this week.
you: thanks
vince: No problem.
NOT SURPRISINGLY, THURSDAY 1/4/2007 CAME AND WENT WITH NO PROGRESS.
That's when I sent the message that appears at the top of this whole ripoff report.
Any questions?
Marie
Loganville,Georgia,
U.S.A.
Then the employee that "was taken care of" emailed me one minute later. . .
#17Author of original report
Sat, January 13, 2007
Received from support@tazmaniaadvertising.com
8:56 A.M. 1/12/07:
TazmaniaAdvertising wrote:
Your info has been recorded and will be sent to the fbi. You shouldn't play fire with fire unless you know what you are doing.
Marie
Loganville,Georgia,
U.S.A.
Email three of four from this morning. . .
#17Author of original report
Sat, January 13, 2007
Received from webmaster@tazmaniaadvertising.com 8:55 A.M. 1/12/07
Hello Rebecca,
I see that you have been communicating with one of my employees and that you requested a refund. Our employee has forwarded the information and i deeply apologize that you and this person could not resolve this matter. Instead, I made sure that he was taken care of. If you wish for a refund please send this information to me. I also got notice that you have been writing bad information about our company .. I wish you would of written to me instead of posting things about me that isn't true.
I would like to hear from you regarding this matter.
Marie
Loganville,Georgia,
U.S.A.
Email with a death threat from Tazmania Advertising
#17Author of original report
Sat, January 13, 2007
Received from support@tazmaniaadvertising.com
1/12/2007 8:48 A.M.
TazmaniaAdvertising wrote:
We know its you and we will contact ameriplan and tel them what kind of person they hired. You better take that off the forum or we will make sure you will never see the day of light again.
> Below is the result of your feedback form. It was submitted by
> S*** for brains (S***for@brains.com) on Friday, January 12, 2007 at
> 08:12:35
> -------------------------
>
> email: S***for@brains.com
>
> subject: Other
>
> reply: yes
>
> Company Name: S*** for brains
>
> City/Town: S*** for brains
>
> State/Province: S*** for brains
>
> Country: S*** for brains
>
> Phone Number: S*** for brains
>
> Questions/Comments: S*** for brains you will never see our money!
>
>
>
> --------------------------
Marie
Loganville,Georgia,
U.S.A.
Yet another wonderful example of their "customer service"
#17Author of original report
Sat, January 13, 2007
Tazmania Advertising emailed me after I reported them on ripoff report:
Received from support@tazmaniaadvertising.com
1/12/2007 8:46 A.M.
Hello stupid B***H. You must be stupid for posting our information on rip off report. You will be sued . Don't worry . You will hear from us. If you
weren't stupid you might of gotten your money back instead you took the hard way out.
Read up the definitiion of libel. We can take legal action and believe me we will. We don't need your stinking money. Anyhow you shouldn't be
posting other peoples names on websites especially when the owner is soemone else not andra hernandez you IDIOT!!!!!!!!!!!!!!!!!! Andra is the
name we put so idiots like you won't be posting names on there.
hahahhhahahahahahahhahaah you gonna get SCREWED.. i just hope you know
what you are doing.!!!!!!!!!!!!!!!!!!!!!!!!
Oh by the way . We hav permission from warner bros you f****n idiot.
is the communication of a statement that makes an express or implied factual claim that may harm the reputation of an individual, business, product, group, government or nation. Most jurisdictions provide legal actions, civil and/or criminal, to punish various kinds of defamation.
The common law origins of defamation lie in the torts of slander (harmful statement in a transitory form, especially speech) and libel (harmful statement in a fixed medium, especially writing but also a picture, sign, or electronic broadcast), each of which gives a common law right of action.
"Defamation" is the general term used internationally, and is used in this article where it is not necessary to distinguish between
"slander" and "libel". Libel and slander both require publication. The fundamental distinction between libel and slander lies
solely in the form in which the defamatory matter is published. If the offending material is published in some fleeting form, as by spoken words or sounds, sign language, gestures and the like, then this is slander. If it is published in more durable form, for example in written words, film, compact disc and the like, then it is considered libel.
Andra
Harlingen,Texas,
U.S.A.
Actually REBECCA from ameriplan.net is a big liar!
#17REBUTTAL Owner of company
Fri, January 12, 2007
As you can tell she made this whole report up. If you can see the person who responded to her emails As she hence "claims she reported tazmania to" has the same signature. Marie - Loganville, Georgia
U.S.A.. So does maria without any last name work at WARNER BROTHERS LEGAL DEPT: and also at FTC (Federal Trade Commision)
Come on people get a life if you thing Tazmania Advertising is a scam . if anyone is viewing this. don't you think this is lame. Rebecca claims she reported tazmania just because she couldn't get her money back from them because she harassed them many times and she thinks that she can make tazmania advertising a bad company just because she is dull. And if she believes that making up reports that she claims she mades is going to make her popular it is only boosting her ego at the same time getting her in trouble with the law.
I GIVE REBECCA FIVE STARS DOWN. YUCKKKKK!
Marie
Loganville,Georgia,
U.S.A.
Tazmania Advertising & Andra Hernandez reported to Warner Brothers
#17Author of original report
Fri, January 12, 2007
Here is a copy of my correspondence and reply from Warner Brothers regarding Tazmania Advertising.
MESSAGE FROM ME TO WARNER BROTHERS LEGAL DEPT:
-----Original Message-----
Sent: Friday, January 05, 2007 7:43 PM
To: legal@wb.com
Subject: CS: Legal
First Name: Rebecca
Comment:
I wanted to let someone in the legal department at Warner Brothers know of a possible copyright infringement with a company online who is using "Taz" in its logo. The website is TazmaniaAdvertising.com. I imagine from my experience with them that it is doubtful they are using Taz with permission, but if they are, they do not represent WB well with their dubious business practices.
RESPONSE FROM WARNER BROTHERS:
Hello,
Thank you for your email. We have forwarded your email to our Anti-Piracy Department for their investigation.
Once again, thank you!
Warner Bros. Online Customer Service
Marie
Loganville,Georgia,
U.S.A.
Tazmania Advertising & Andra Hernandez reported to Federal Trade Commission
#17Author of original report
Fri, January 12, 2007
I sent a complaint to the FTC regarding the fraudulent practices of TazmaniaAdvertising and Andra Hernandez. Here is the response from the FTC:
January 11, 2007
Re: FTC Ref. No. 9806660
Dear Rebecca:
Thank you for recent correspondence. The Federal Trade Commission acts in the public interest to stop business practices that violate the laws it enforces. Letters from consumers and businesses are very important to the work of the Commission. They are often the first indication of a problem in the marketplace and may provide the initial evidence to begin an investigation. The Commission does not resolve individual complaints. The Commission can, however, act when it sees a pattern of possible violations developing.
The information you have provided will be recorded in our complaint retention system. This computerized system enables us to identify questionable business practices that are generating numerous complaints and may be in violation of the law.
Thank you for providing information that may be used to develop or support Commission enforcement initiatives.
Sincerely yours,
Consumer Response Center