tbdress.com Poor quality bridal dresses with unproper measurings. Unprofessional sevice and absolutely unresponsive to unsatisfied customers! Jin Chang district, Su Zhou, Jiang Su., Internet
I ordered three dresses for my wedding to choose from due to the low price point from this provider. However, I wasn't able to either fit in or simply like one of them. Why?:
- Because one was too small (although I measured myself before placing an order). And when I've sent them photos of the dress and myself, the customer service representative said the dress is made the size I ordered)!
-Quality of the second is so poor that in several spots threads are out of the fabric and there are even wholes in three places!
-Also, all of the dresses do not correspond to the images on the site (tbdress.com) especially at the back/hip areas!
I've sent to the customer services email address' several messages asking for return/refund approval, but got only few regarding the first dress I got (I sent the dress and awaiting the final decision)! For two other dresses - no response what so ever!
I am now owe to the credit card company a serious amount (but cannot do anything but pay for not to ruin my almost perfect credit score) and have two dresses I won't ever wear even if paid!
Don't EVER order anything from those guys, you won't get neither quality nor responses if unsatisfied with your purchase!