Complaint Review: TCP Global

--- On Tue, 1/13/09, support wrote:

From: support
Subject: RE: Merchandise Returns
To: "mike "
Date: Tuesday, January 13, 2009, 12:17 PM

Mike,
I need the name and or the phone # on the order.

-----Original Message-----
From: mike [mailto:contender4u2000@yahoo.com]
Sent: Monday, January 12, 2009 5:32 PM
To: support
Subject: Merchandise Returns

i returned a iwana air brush as i was told to by you by mail with recipt,this was last summer i havent recivied a new one back nor heard a word from you .is this all the better service you give ?check your records
mike
From: support
Subject: RE: Merchandise Returns
To: contender4u2000@yahoo.com
Date: Monday, January 19, 2009, 11:23 AM

Hello, I show that you received a credit in May for an airbrush. I also see that you did not obtain an RGA# when you returned it so you received a credit instead if a repaired or replaced airbrush.

Michael
crystal lake, Iowa
U.S.A.