TD Banknorth ripoff got notice of missed withdrawal from ATM Have no atm card for this account Lewiston Maine
Recieved a letter dated Dec. 23, 2006, stating "In balancing our ATM terminal, we discovered that your account was not charged for money you received. We have issued a debit to your account in the amount of $100 for a transaction that took place on 12/1/06."
we do NOT have an ATM card for this account! It is a guardianship account, and all transactions are made by check; We have to have supporting paperwork to accompany our annual guardian's report to our local probate court each January.
We e-mailed the bank on Jan. 21, 2007, but have not recieved any response by phone or e-mail. Looks suspiciosly like a case of embezzelment.
John
St. Johnsbury, Vermont
U.S.A.
1 Updates & Rebuttals
Ken
Randolph,Massachusetts,
U.S.A.
A Little Patience
#2Consumer Comment
Wed, January 24, 2007
It is far more likely that someone mis-read a number when balancing the ATM. You sent an email the day before yesterday, after waiting almost a month to act on the notice. Someone has to go get the paper records then find the transaction and correct it. It's a little bit soon to be expecting a resolution.
Rather than throw around terms like embezzlement, you might want to take the time to visit a branch and explain the problem to a live person, who can follow up for you to make sure that you get your money back.