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  • Report:  #65930

Complaint Review: Team Toyota

Team Toyota Brand new car was defective, 197 miles on it. Would not replace it. rip off Langhorne Pennsylvania

  • Reported By:
    Hopewell New Jersey
  • Submitted:
    Tue, August 19, 2003
  • Updated:
    Wed, August 20, 2003
  • Team Toyota
    746 E. Lincoln Highway
    Langhorne, Pennsylvania
    U.S.A.
  • Phone:
    215-741-4200
  • Category:

I purchased a 2004 Toyota Corolla S from Team Toyota in Langhorne, PA on August 8, 2003. On August 15, 2003, I tried to open the sunroof and the mechanism seemed to move but the glass did not. I decided to go directly to the dealer to have it fixed. I drove about a mile down the rode and the sunroof blew out of the car, landed behind the car and shattered into bits. This almost caused an accident as there were a string of cars behind me.

When I got to the dealer, I explained the problem (not hard to see!) and they said they would contact the Toyota Regional Office on Monday and see what action they would take. On Monday, August 18, 2003, I was told (I had to call them!!!) that before the car had left the manufacturing plant, the epoxy for the sunroof had not been applied. Team Toyota said they would fix the problem, check out the car and call me when it was ready to pick up.

Are you kidding me? The car had 197 miles on it when the sunroof flew out of the car. It was defective when it left the plant. Under Pennsylvania Lemon Law, 3 things must go wrong in the car before I can sue. Team Toyota should do the right thing and replace the car, this is the ethical solution. I am going to contact headquarters in Torrance, CA but I don't expect anything will change. BUYER BEWARE.

Lisa
Hopewell, New Jersey
U.S.A.

3 Updates & Rebuttals


The Great Thorn - Rip-off Report Consumer Advocate

Bayville,
New York,
U.S.A.

Hey Lisa I posted some info for you. Info Toyota would not like you to read.

#4Consumer Suggestion

Tue, August 19, 2003

Hey Lisa I am sure that you bought a Toyota because of what you have heard in the past about them. Now I would like you to go to www.google.com and do a basic search and type in "Toyota Sludge" and read what Toyota would not want you to read.

What you will learn about the troubles that Toyota owners are having. This is info that your loving Toyota dealer would never tell you. The auto industry hates the Internet because they can't remove or delete what exposes their dirty ways.


The Great Thorn - Rip-off Report Consumer Advocate

Bayville,
New York,
U.S.A.

Hey Lisa I posted some info for you. Info Toyota would not like you to read.

#4Consumer Suggestion

Tue, August 19, 2003

Hey Lisa I am sure that you bought a Toyota because of what you have heard in the past about them. Now I would like you to go to www.google.com and do a basic search and type in "Toyota Sludge" and read what Toyota would not want you to read.

What you will learn about the troubles that Toyota owners are having. This is info that your loving Toyota dealer would never tell you. The auto industry hates the Internet because they can't remove or delete what exposes their dirty ways.


Lee

Las Vegas,
Nevada,
U.S.A.

Are you kidding??!!

#4Consumer Comment

Tue, August 19, 2003

I do not work for Toyota or any other auto manufacturer... but I think you are crazy to expect a new car because the sun roof was defective.

The dealer has accepted resposibilty for Toyota's defect and they are rectifying the situation...

I think you are expecting too much.

Just my opinion.

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