Complaint Review: Team Viewer

A few months back I contacted Team Viewer and inquired about a remote subscription.  I decided to use a trial and try it out.  After a few weeks I concluded that the functions I needed were not included and it wouldn't be useful to me.  

I contacted sales and asked a few more questions and then asked the sales person to send me an invoice on costs.   The sales person sent the invoice saying "Thank you for your purchase"  with a few lines.  

1.  Activate
2.  Download

I NEVER ACTIVATED THE LICENSE or clicked the link and logged in to do so.   I was then sent a follow up email with a PDF attachment with the invoice.  On the bottom of the invoice it clearly stated:

The license is subject to our end-user license agreement which is available at www.teamviewer.com/eula. By

activating the license you agree to be bound by its terms.

To complete the payment process, please use the following link and select your preferred payment method:

Payment

teamviewer.com/payment

(Please include this invoice number in your payment)

None of this was completed and again I never activated and therefor accepted their license agreement.  I also did not process any payment or follow up with any communications since.  I also have not logged into the account or attempted to since that date.

Now the company has been chasing me in email to pay this invoice.  I ignored it thinking they were just trying to get me to subscribe.  Finally a few months later I reply to the request for payment email and said "I never activated or used this license please void"  The reply from sales was "You didn't cancel in 7 days so you have to pay"   Cancel what?   I never activated or paid for anything.

Finally I call and all I am dealing with is sales reps who want their commission.  They insist I activated the license (Lies) and that I must pay.   I said I am not paying for something I didn't activate or use.  They are now threatening to send me to collections. Shady business tactics.  

I asked to speak with someone in charge and the sales rep stated the manager would tell me the same thing and that she was too busy to call me back.   I am still waiting on a return phone call.

I want this invoice voided and for all attempts to receive payment on a subscription I never activated or signed up for to stop.  I also want proof that this invoice has been closed.