Complaint Review: Tee Fury

I'm actually filing this report on behalf of my mother.  She ordered a Christmas T-Shirt from the Company on December 5.  She was charged for the shirt in December.  On January 5, she got an email saying that shipments were delayed.  We forgot about it until about May.  Order status on the website says as of June 12 that it was never shipped.  When I contacted customer service for a refund, they said that it was outside the 60 day order window and there was nothing they could do.  When I followed up, they said the order had been shipped months ago, so I should have complained sooner.  But again, we never got the product and their own website says it never shipped, so I don't fully believe them.  Since looking to complain publicly about the company, I've found that a lot of other customers have complaints as well, so I clearly am not alone.  I will never use, or let anyone I know use, this company again and I wanted to warn other potential customers.