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  • Report:  #1350085

Complaint Review: tee4coolgrandma

tee4coolgrandma my personlaised tee shirt for my mother for christmas never arrived. "Sam" tells me, via email that it has shipped and quote :"We are experiencing high inflow of support email. Your email is recieved and we will try to get back to you within 24-48 hours. Please bear with us if it is a little late." Internet

  • Reported By:
    Nicola — Other Australia
  • Submitted:
    Mon, January 16, 2017
  • Updated:
    Mon, January 16, 2017

I ordered a personlaised tee shirt for my mother on the 4th november 2016 , paying over $30 USD.

I was given an order confirmation number and inforemd the tee shirt would ship within 2 -3 weeks.

On january 12th 2017 I emailed sam requesting an update to my order. the response was :

We are experiencing high inflow of support email. Your email is recieved and we will try to get back to you within 24-48 hours. Please bear with us if it is a little late.

Thanks
Sam

on the 13th January I have asked for someoene to follow up my enquiry...no answer.

the phone number sends you through to an answering machine which nonoe calls you back.

contact details on website:

Please leave a note below, or email us at hello@tee4coolgrandma.com.
Or call us at 855-393-4946

I fear I may have lost my money

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