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  • Report:  #1467076

Complaint Review: TELeasy

TELeasy teleasy.com Misrepresentation of product on their web site and affiliated stores (Newegg, Ebay, Amazon, Walmart, etc.) Lewisville Texas

  • Reported By:
    Adam — SUNRISE FL United States
  • Submitted:
    Sat, November 10, 2018
  • Updated:
    Sat, November 10, 2018

s-23599E3D71314DAF82FD488D65C31547@relay.walmart.com

This is what my account shows for the product I order through you on Walmart.com

Netgear 24 Ports Gigabit PoE+ Smart Managed Pro Switch with 4 SFP Ports (380W)

This link now points to a different reseller on Walmart's site.

 

Note the (380W) 380 watt power rating. The Netgear device which supplies this is the GS728TPPv2



Product Number

GS728TPPv2 Model Description

  • 24-Port Gigabit PoE+ Smart Managed Pro Switch with 4 SFP Ports (GS728TPPv2)

Gigabit ports

  • 24

SFP ports

  • 4

Number of PoE ports

  • 24

PoE+ (802.3at)

  • 24

Total PoE Power budget (Watts)

  • 380W

 

The devices which shipped are the GS728TPv2 which has only 190 watt power rating.

 

Product Number GS728TPv2

Model Description

  • 24-Port Gigabit PoE+ Smart Managed Pro Switch with 4 SFP Ports (GS728TPv2)

Gigabit ports

  • 24

SFP ports

  • 4

Number of PoE ports

  • 24

PoE+ (802.3at)

  • 24

Total PoE Power budget (Watts)

  • 190W

The company offered a refund but not to ship the product they represented for sale on their site.  That constitutes fraud, from where I sit. I have already billed and received payment from my customer for which these devices were ordered.  I cannot go back to my client and say I was ripped off by a fraudulent product listing from some vendor. I will have to eat this and my only recourse is to help others avoid ever using Teleasy.

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