Complaint Review: Telebrands

This Company's website is set up to deceive consumers.  The product states it will deter dogs from barking by emitting a high-pitched electronic sound that only dogs can hear!

I wanted 2 Bark Offs with their "Buy 1 Get 1" offer of $10. Each page you advance through tries to upsell you to buy -2- more so each time you click you want 2, it adds 2 more.  The pages read as if you are confirming the TOTAL units you want, but ADDS 2 or more each time. I also asked for an AC adapter.  Shipping was to be 6-8 weeks.

When I checked out I was buying ** 8 ** BarkOffs and my total was also $90.91!! You cannot amend your order.  I immediately called 800-777-4034 and was told that my order was "so new" it wasn't in their system and to call back in a couple of days with my order number. I never received a confirming e-mail.  Three days later I received a SHIPPING CONFIRMATION.  What happened to the 6-8 weeks?? I called them again and they said it was too late to amend my order.  I received an RMA. I was steaming hot!

 Part of the $90.91 was $43.93 in SHIPPING.  I had my UPS store weigh the box and it was 1.8 pounds. Their postage cost was only $9.03.  I NEVER RECEIVED the AC Adapter.

I have asked American Express to investigate this also. I will NEVER EVER buy from these scam artists again.