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  • Report:  #1408996

Complaint Review: Teleport Communications Group

Teleport Communications Group "Scheduling company for an ordered exam" From one number, bad English leaving a voicemail to call back a different number, because of orders, to schedule an appointment. Temecula or Santa Monica California

  • Reported By:
    MarvinG. — La habra California USA
  • Submitted:
    Fri, October 27, 2017
  • Updated:
    Fri, October 27, 2017
  • Teleport Communications Group
    Temecula or Santa Monica, California
    USA
  • Phone:
    951-587-8956 - 310-308-67
  • Category:

This is a copy of an automatic voice to text message left on my voice mail. My smartphone's caller ID displayed 951-587-8956 from Temecula. "My name is Casey calling from Rod net scheduling department in regards of an order that we received the scheduling for an exam. Please give us a call back as soon as possible on the telephone number 310-309-6712. Again it's 310-309-6712. Thank you." That last number is for Santa Monica! This person, a guy, "Casey," called both my Wife's phone and my phone and left messages, with bad English.

Bad English should always be a tip off. Had two "bad English" fraud attempts from Uganda previously. Areas of wrong grammar sticks out like a sore thumb. My wife doesn't have any open results of exams for some "Rod net scheduling department" to call us both so we can schedule another exam. Besides, from our Primary Care Physician to referred specialists, a nurse or a receptionist "from Dr. XXXXX's office" calls us with an already scheduled first available appointment and a callback number "for any questions." This phishing scam voicemail is NOT how scheduling in our medical network is done.

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