Complaint Review: Telus

Telus offered a free computer system with a three year contract when i was living in DeltaB.C. When i moved after 2 years of the contract to the Langley area i was told that they do not offer telus high speed to my new house.

They also sent me to customer loyalty dept. and was told that i would have to pay the full cost of the FREE computer(360 dollars) for not completing my last year of the contract, not a discounted rate of 120 for the last year remaining but the full cost.

I feel that i am being abused by a servise provider that does not want to work with its clients who spend thousands of dollars a year with there company.

Ks@langley
langley, British Columbia
Canada