Tempthing store Tempthing Scammers, horrible customer service, scamming policy’s Nationwide
I ordered a fitness abs trainer from tempthing store, I found out about them on a advertisement on instagram. so I thought I’ll order a ads trainer which they was advertising but after I ordered one. my order took almost three months to arrive, and took a whole to process to be shipped. I noticed after that refund policy is a scam that only offer refunds in a 30 day period. When they know they shipping states it takes 3-5weeks to deliver. After I had received the item I ordered it stopped working the day after and when I requested a refund. They completely ignored my request and said we are processing a replacement for you. That was a month ago and I’m still waiting. I emailed them again and they said it takes 3-5weeks which have already past.
1 Updates & Rebuttals
Tempthing
United StatesTempthing store Tempthing Scammers, horrible customer service, scamming policy’s Nationwide
#2UPDATE Employee ..inside information
Wed, February 14, 2018
Hi Brian of Desoto Texas,
We apologize for the delay and the inconvenience this has caused. It is possible that after we have sent the replacement it had a problem with shipping and delivery. We would like to correct this for you. Kindly send below information to support@tempthing.com so we can assist you further.
Order number:
Complete Name:
Email address:
Concern:
Please add "1425567" in the subject of your email message. You can also call us at +1 (800) 813-8002 from 9AM-9PM EST. Thank you and have a great day!.