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Tempthing Will not refund and 2 months later, still no replacement item San Francisco California
I thought because of the good reviews I'd order a body shaper. I ordered a large I'm 5'4" 130 lb. Aging so I have a few bulges. Ordered a large when I got it I swear this thing I don't know if it would fit my 11 year old granddaughter I couldn't even get it over my thigh. After a few emails with customer service, I was told I couldn't have a refund because it didn't meet their refund criteria just because it didn't fit.
I finally agreed to replacement I still have not gotten my replacement over 2 months later. I would never recommend this company never order from them again please beware of them and their product. I mean really a body shaper large wouldn't even fit my 11 year old granddaughter. Beware. Go to the store go to eBay something else not Tempthing.
1 Updates & Rebuttals
Tempthing
United StatesTempthing Will not refund and 2 months later, still no replacement item
#2UPDATE Employee ..inside information
Tue, March 20, 2018
Hello, Tamara (Tulsa, OK)!
We are saddened by your experience... Please accept our apologies...
We'd like to look into this and check where the disconnect is coming from.
Kindly provide the following information used when the
order was submitted and we'll be more than happy to check the
details/status of your replacement item:
Order Number:
Complete Name:
E-mail Address:
Concern:
Please send it to support@tempthing.com and use "Ripoff Report #1435000" as the subject of your message so we can easily trace it.
Thank you very much!