Complaint Review: Terminix

Long story short- April 2006, Terminix came, inspected, we signed agreement, which stated that we had 3 days to cancel by signing bottom of form and sending to them by midnight on 3rd day.

On 3rd day we signed cancellation, faxed to them (received fax confirmation). Have attempted on no less than 5 occasions since APRIL (its now June!) to receive refund of deposit. Keep getting run-around, i.e., "we'll put a note in the system", "oh it wasn't cancelled in the system yet", it comes from Corporate", "it comes from the local office", "it takes 4-6 weeks", no, it takes 6-8 weeks", blah, blah blah.

I mean we're talking a few hundred dollars from a million dollar company and they're holding on to it like its their last dime!

Bottom line, I gave them until tomorrow to have my refund to me or I am paying a visit to District Court.

Anyone else similiarly situated? We can file suit together, show a pattern and hit them where it hurts.

Lanae
Camp Springs, Maryland
U.S.A.