Terry Moving and Storage REVIEW: Terry Moving and Storage Verified Safe TRUSTED Movers. Terry Moving and Storage committed to highest level of customer service possible. Terry Moving and Storage inc goes above & beyond to make customers happy. Terry Moving and Storage motto “what you do about a problem says as much about as if there was not a problem in the first place”. Terry Moving and Storage's commitment proud to have joined Ripoff Report's Corporate Advocacy Program as a means to accomplish goals of 100% customer satisfaction. Customer can voice concerns & gave open dialog to address those concerns. Terry Moving and Storage Inc. always glad when a customer shares if there was a problem because it gives a chance to learn from mistakes, repair issues, & honor customer service commitment. Terry Moving and Storage very excited to be a part of Ripoff Report’s Corporate Advocacy program.
Ripoff Report REVIEW / Terry Moving and Storage Inc. Commitment to Customer Satisfaction
Terry Moving and Storage Inc. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Terry Moving and Storage Inc. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Terry Moving and Storage Inc. did just that.
Terry Moving and Storage Inc. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
"Terry Moving and Storage Inc. is a California Corporation located at 25958 Commercentre Dr Lake Forest, Ca. 92630 and has been in business for 28 years. We are a family owned and operated business who can put together moving and storage packages of all types for one guaranteed price. For example many customers need to move out of their existing home before the can move into their new home. Terry Moving and Storage Inc. has a 25,000 sg foot climate controlled warehouse with short and long term containerized storage. It serves for both short and long term storage with a 24 hour surveillance system for security. Terry Moving and Storage Inc. also now offers mobile storage. If your budget is limited and you want to load the vaults yourself to save money, we can do that too. We serve the 11 western states with our Interstate or Long Distance moving vans as well. We even offer auto moving as part of the Interstate service. The point is whatever your moving situation is, Terry Moving and Storage Inc can handle it. All under the same roof. We look forward to speaking with you, finding out about your needs and putting together a package specific to those needs for one guaranteed price.”
WHY Terry Moving and Storage Inc. IS BETTER THAN THEIR COMPETITORS
"Terry Moving and Storage Inc. is different then its competitors because of its diversification and ability to conform a package specific to a customers needs for one price. I am the owner Mark Terry and have a background with the Van Lines in our industry. Everything from honoring delivery dates, first month storage FREE, moving supplies and storage can be modified to your situation. However, since Terry Moving and Storage Inc is both a moving and storage company and a Mobile Storage company, we are really quite unique. We can conform to anyone's need or their budget. Allowing for self moving with our mobile storage division truly separates us from the rest. Finally Terry Moving and Storage Inc. does broker out the work. It is done with our trucks, men and warehouse right here in Lake Forest, Ca. 92630, but can do pick ups in the 11 western states we serve. You see we have both a California PUC license #189603 but also a US DOT License 649215 allowing us to make the same packages available anywhere in the country as well.”
Terry Moving and Storage - Statements from the Owner
"My name is Mark Terry and I am the Owner of Terry Moving and Storage Inc. I would like to thank you for taking the time to review what we have to offer. Find out why our motto is ' Thanks for Letting Us Be of Service!’”
QUALITY SERVICE
"At terry Moving and Storage we go out of our way to be there when you call us so you can speak to someone as soon as possible. Terry Moving and Storage has brand new trucks that are maintained and leased thru Penske. This allows us to have a good safety record with California's CHP and the United States Department of Transportation. We do this because if there is a problem with truck mechanically, we can enjoy the fleet of available trucks to make our deliveries happen. You see with the national support of Penske we are now able to make the delivery dates possible to folks who are counting on us being their while moving their families. Second, as a matter of safety, Penske's own name is on the maintenance records. A well respected name throughout the trucking industry and as a plus also keeps our trucks in compliance with California's Air Resources Board for smog omissions.”
Efficiency is the key with any Orange County Mover
"Our long-term stint in the moving industry has greatly endeared us to clients in California, earning us an A+ rating with the better business bureau. As part of our impeccable customer service, we offer a free no obligation estimate for you here today. If you are planning on relocating or are looking for top-notch storage facilities, Orange County Movers is certainly the company to call. You are always assured of high standards by our knowledgeable staff who are specially trained to provide you peace of mind while moving your property. Pick up the phone and call us now for the best rates ever in the Orange County Movers business. It is never too early to plan out your moving strategy, we will help you do that.”
Complete Orange County and Southern California Full Service Moving
"Terry Moving and Storage can provide all of your moving, packing and crating needs for all of Southern California, along with full service door to door delivered storage anywhere in Orange County. Our trucks regularly provide local moving, professional packers and crating services for Orange County, Los Angeles, San Diego and Riverside. If you need a piano moved, there are no extra charges for moving a piano along with your standard moving services. ALong with local moving, we can provide long distance moves to any destinations in California and interstate moves across the Western United States. If you're planning a local move anywhere in Southern California, a long distance move to any destinations in Central California, Northern California or the San Francisco Bay Area or an interstate move anywhere in the Western United States, we can make it happen quickly.”
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Terry Moving and Storage Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at Terry Moving and Storage Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Terry Moving and Storage Inc. a positive Rating. Terry Moving and Storage Inc. made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM Terry Moving and Storage Inc.
"Our new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Terry Moving and Storage Inc. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
Terry Moving and Storage Inc. is dedicated to customer satisfaction Terry Moving and Storage believes that good communication is key to any relationship especially with that of a customer. Joining Ripoff Report's Corporate Advocacy group allows our customers a forum to share with us good or bad feedback on our services. As owner of Terry Moving and Storage Inc., I have learned from experience that what is important to a customer may not seem so at first. Recently we had a customer complain of missing olive oil. At first glance you might see "what!'. However, having taking the time to listen to my customer I became aware that these were Imported Olive Oils and that she was a foodie and cooked a lot. I quickly reimbursed her and now have a happy customer. Taking the time to listen to someone else's concerns allows for an opportunity to make a happy customer. At Terry Moving and Storage Inc. we feel that is far more valuable then not doing this.”
Terry Moving and Storage Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.
This kind of dedication to customer service means that Terry Moving and Storage Inc. will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Terry Moving and Storage Inc., you are invited to contact them directly via email: mark.terrymoving@gmail.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Terry Moving and Storage Inc. directly at 866-648-6683. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Terry Moving and Storage Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Terry Moving and Storage Inc.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Terry Moving and Storage Inc.'s Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.