Complaint Review: Terry's Flowers

I wouldn't bother to file a report, chalking it up to a mistake.  However, when I see similar complaints on their Facebook page, I decided to warn others. 

I ordered flowers for my granddaughter for a very special, once-in-a-lifeime occasion.  When I checked with my son, I found out the the flowers never arrived.  I checked to see if my credit card was charged and it was for $76.

I called the company and the excuse was that the driver had a problem and didn't make the delivery.  That was it.

Don't use these people.  They don't care and I suspect they may be a bit crocked if they're willing to charge a customer and not inform you that there was a problem.