Testoultra#Biotrimlabs.com Testoultra officialsite They didn't deliver my order or not reply to my emails and not refund my money . San Francisco California
I am from India and I am unable to contact the India customer service number. When I was placing the order on their website, the price mentioned there as 1459 INR for one month consignment, however, after placing the order, I have been charged 10005 INR for 6 month consignment with VIP membership through my Central bank of India debit card online payment on 28th August 2018.
Immediately, I had sent my mail to take the order for one or 2 month consignment order and return the money to my Cental bank account through which I had made the payment earlier. But, I have got the reply from them (email ID.. support@biotrimlabs.com) that they have already processed the shipping and hence they can't change the order and give me a shipment no#ASL20180828IN2108311) .
This is totally not acceptable. If I would have known that it is like this, I would have never ordered. Please address my concern immediately. Can you help me to cancel and refund my money immediately beause i have some money problem with my famliy.