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  • Report:  #1066112

Complaint Review: Tex Star Automotive

Tex Star Automotive TexStar Automotive Tex Star Auto TexStar Auto Faulty repairs and diagnostics, crooked owner Killeen Texas

  • Reported By:
    TexStarAutomotive — Killeen Texas
  • Submitted:
    Thu, July 11, 2013
  • Updated:
    Wed, September 25, 2013

Fort Hood Soldiers and Families, 

This a crooked business with a crooked owner.  Faulty repairs and diagnostics, but happy to take your money. Owner brags about his Angie's List Award, which everyone knows is something that is paid for (see below). The business is in the middle of the ghetto. The shop is dirty, dark, and the owner smiles to your face, but delivers poor repairs or none at all. Note to those at Fort Hood, this is a shady shop with shady owner. 

Note: The http://www.demandforce.com/b/texstarautomotive review site appears to be an inside job, because it is linked to his Intuit account and thus all the reviews look good. Proof he is shady. BEWARE

Major Problems with Angie’s List

1. Angie’s List is not exactly on the consumer’s side as they advertise
2. Angie’s List isn’t on contractor or business’s side either
3. Asking consumer to pay money $$$$ to write an review.
4. Aggressive sales and bad customer service
5. Once you pay, nearly impossible to get refund
6. The major one, I don’t trust the business

In summary, you bought your so called super service award. More like super bad service. 

3612 E Veterans Memorial Blvd Killeen Tx 
254-699-8009
Tex Star Automotive Tex Star Auto

1 Updates & Rebuttals


No Lawyers

Killeen,
Texas,

Tex Star Automotive

#2Consumer Comment

Wed, September 25, 2013

 I can not address any of the specifics of this complaint since I was not a party to any of it. This rebuttal is simply my experience with this company - and that experience is that they were very fair in their pricing, answered my questions, actually allowed me to watch as the mechanic worked on my vehicle (who does that!). I used Angies list as a guide to finding this mechanic since the previous company I used was through the referral of my insurance agent and company was not so great. Like most things in life, sometimes everything goes to s**t  no matter what the circumstances. And no, you can not 'buy' a good review on Angies list.

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