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  • Report:  #971458

Complaint Review: Texaco Express Lube

Texaco Express Lube Havoline Xpress Lube prefilled engine with oil before draining Riverview, Florida

  • Reported By:
    rodeo — Riverview Florida United States of America
  • Submitted:
    Mon, November 19, 2012
  • Updated:
    Mon, November 19, 2012
  • Texaco Express Lube
    13376 Lincoln Rd. Riverview, FL 33578
    Riverview, Florida
    United States of America
  • Phone:
    813-671-7309
  • Category:

First I watched the manager put oil in the engine. Then I watched as the man in the pit started to drain the oil. I asked what had happened and the manager quickly stated the other man prefilled the engine with oil and now had to drain the old oil. They use a cheap filter. When asked to top the tires off at the manufacturers recommended pressure, they stated that the machine was preset for pressure and could not be changed. I'm worried about my engine now, with 105K miles. I'm off to get another oil change immediately at a reputable shop. I DO NOT recommend this establishment.

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