Texas Direct Auto Patrick Scott SCAM - They Never Return Calls - They WONT REFUND DEPOSIT Stratford, Texas
Stay away from this company! Not only are they really bad at returning calls but they are also never going to refund your $500 deposit. It's a really bad company that has terrible customer service. Save yourself the trouble and stay away - I'm serious!
If you need to record and document everything from this company and all the contacts you've made. File a dispute with your credit card company, so you can do a charge back on the card. Keep good documents so you can prove everything to your card company.
2 Updates & Rebuttals
Brian Z
Denver,Colorado,
United States of America
Let get this clear
#3Author of original report
Thu, May 24, 2012
Here's an update - Yes, they finally did refund the payment, but itwas not easy. It took me 34 calls - 24 VM to different people in the company. I called visa and visa even attempted to call them on my behalf.
Yes, I told you that you need to document everything, and I did. I can even prove with my phone statement where maybe 4 of those calls were returned. I finally spoke with a guy there that gave me the refund and wokred with me.
All I'm saying is be careful. If I didn't push this hard, I probably would have never got it back.
chrisd
houston,Texas,
Uruguay
Deposit was refunded
#3General Comment
Thu, May 24, 2012
I dont know why people do what they do on here after they have there deposit refunded to them, Plus if you read the listings every listing has a non refundable deposit statement at the bottom. People go on and on about there deposits well you should make sure its the car you want before you give a deposit and make sure you can get financed. I also know for a fact im sure your deposit was refunded but yet you still leave a negative comment about this vechile.
But yes your deposit was refunded and you should retract your statement about this comapny