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  • Report:  #1102334

Complaint Review: Texas Healthcare Neck & Back Clinics PA

Texas Healthcare Neck & Back Clinics PA Dr. Douglas Lester DC, Dr. James Michael Ferrell MD Illegal Kick-Backs for Patients, Flipping Clients, Paying for Patients, Dallas Texas

  • Reported By:
    John — Dallas Texas
  • Submitted:
    Tue, November 26, 2013
  • Updated:
    Sat, April 12, 2014

Recently an employee at a prominent Law Firm in Dallas was fired for taking kick-backs and receiving payment for referring clients to Texas Healthcare Neck & Back Clinics PA under the direction of Dr. Douglas Lester DC.

Clinics around Dallas are complaining of patients being flipped to Texas Healthcare by case managers that are taking illegal kick-backs and payment from Texas Healthcare, reporting that the patient was closer to the Texas Healthcare clinic, when in fact they were not.

Many patients report of the rudeness, carelessness, unproffesional practices and attitude of the Medical Director of Texas Healthcare Neck & Back Clinics Dr. James Michael Farrell, MD as follows from the website vitals.com/doctors/Dr_James_M_Farrell/reviews#ixzz2lhS4d2tH

 
by Anonymous on May 25th, 2013

"Do not see this doctor. He is arrogant, doesn't pay his bills, and in trouble with the IRS. He doesn't care about his patients at all."

 
Nov 7th, 2012

"very hateful ...very rude...will not fill out paperwork...will not return calls...i have never met anyone like this before....dont go!!!!!! he complains during ur entire visit...i cant say it enough....if ur reading this in his office....get up and run!!"

 
May 30th, 2012

"Dr. Farrell's office has recently changed staff - adding a new nurse practitioner AND office manager. The nurse practioner's name is Kathyrn Kennelly and the office manager's name is Roger Tandery. It is true that change is hard to adjust to, but in this case - the change is all too obvious! We had a billing issue and the staff was unwilling to sit down with us in a professional manner. We paid $75 cash for a visit in which service was ultimately not rendered. We were told we could have a refund. The following day we were accused of "not paying". Both individuals were abrupt and belligerent - to the point that it would be described as bullying had an act like this occurred within our local schools. We have been loyal, respected patients for over a decade with this office and never once took issue with the treatment we've received. Patient retention is not a concern of theirs. The new staff was an embarrassment to the office. There are many extra, pertinent details but not enough space to expand. We are currently hiring legal representation."

 
Jul 25th, 2011

"Tried repeated calls to get an appointment. Staff never returned calls. Been a paitent for 2 years and never get to see the doctor, just the nurse. When I can get thru to make a call the wait is at least 2 weeks for an appointment. Poor record keeping, missed vital info from past visits."

 
Nov 29th, 2010

"Nurse Practitioner is very nice but not very thorough. Dr. Farrell is even less thorough."

1 Updates & Rebuttals


Kenton Hutcherson, Esq.

Dallas,
Texas,

Legal Notice

#2General Comment

Wed, March 19, 2014

To “John”: This notices you that a subpoena has been issued to Xcentric Ventures, LLC, the owner of Ripoff Report, for documents and information sufficient to identify the person who posted this report.  The requested information includes the IP address, name, address, email address, address, and phone number for you as well as the date and time this report was made.  The subpoena orders Xcentric Ventures, LLC to produce the requested information by April 3, 2014 at 10:00 A.M.

The subpoena was issued by Texas Healthcare Neck & Back Clinics, P.A. (“Plaintiff”), the plaintiff in the matter of Texas Healthcare Neck & Back Clinics, P.A. v. John or Jane Does 1 and 2, Cause No. DC-14-01487 in the 95th District Court of Dallas County, Texas.  This subpoena was presented to the Clerk of the Superior Court of Arizona in Maricopa County, and said Clerk issued a subpoena to Xcentric Ventures, LLC for this information on March 7, 2014.

You have the right to timely and anonymously file and serve a response objecting to the subpoena by filing the response with the Superior Court of Arizona in Maricopa County, located at 201 West Jefferson, Phoenix, Arizona 85003.  A copy of such filing should be served on Plaintiff’s attorney at:

Kenton J. Hutcherson, Esq.

3131 McKinney Avenue, Suite 600

Dallas, Texas 75204

(214) 443-4200

 

The response must be filed and served prior to the date specified in the subpoena for production, which is April 3, 2014.

Respond to this Report!