Texas Home Outlet You think there nice good people Huffman Texas
well they started off as nice people that you wished you would come across everyday and wish there were more people like this in the world.. but dont let them fool you i was so dissatisfied.. if you dont get approved they dont care about you.. i had to call everyday to find out wether i was approved or not approved and they had found out several hours before that i did not get approved. i asked can someone please call me when you find out something and they said oh yea we will call you as soon as we know something but guess what they didnt i had to call for myself. im just so upset because they never return your phone calls i guess because i didnt get approved they dont care about me..
Mossyann08
Baytown, Texas
U.S.A.
1 Updates & Rebuttals
Texas home outlet
huffman,Texas,
U.S.A.
Sorry we couldn't help you , Megan,
#2REBUTTAL Owner of company
Thu, November 12, 2009
Working in an industry where you depend on financing has been difficult in the wake of the recent troubles in the banking sector. Given that, it has been especially hard for individuals seeking loans to obtain financing easily or quickly over the last year. Even the customer with top notch credit and generous down payment have had to wait longer than they typically did in the past for an approval and provide more documentation than ever. Although it is is slowly improving and we have seen more approvals and quicker turnaround time over the last several months, it will take time for the industry to recover as a whole. We now have access to an in-house financing program for individuals with less than stellar credit, with certain restrictions. We understand that Megan is upset she couldn't buy a home and understand because buying a home is an emotional experience and it is difficult to hear that you do not qualify for financing. However, we are not magicians and calling someone's office every hour on the hour the very first day you submit your application indicates that 1. you maybe do not have realistic expectations and 2. most likely would not be happy with any outcome . We certainly are sorry we could not help Megan, and do not hold her negative response against her. We wish her luck in the future and hope that when she is ready to purchase a home again, that she understand that the people she work with need to be given a few days to communicate with the bank, and that there are most likely other customers whose needs are also equally important.