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  • Report:  #1252381

Complaint Review: Texas Truck Sales in Houston

Texas Truck Sales in Houston Lied and stole refundable deposit towards truck Houston Texas

  • Reported By:
    Thomas Cameron — Bakersfield California USA
  • Submitted:
    Wed, September 02, 2015
  • Updated:
    Wed, September 02, 2015
  • Texas Truck Sales in Houston
    9343 N Loop East
    Houston, Texas
    USA
  • Phone:
    (713)675-8585
  • Category:

While shopping for a new truck I called these guys at Texas Truck Sales. They said all the right things to get me to fly in from CA. They kept trying to get me to put a deposit down over the phone with out even looking at a truck. I refuesed of course until I got there and looked over the lot. after abot 30 trucks I found one that was not to beat up. we worked out a price and they claimed it would take a day to see if the financing would work and they required a refundable deposite of $5,000.00. I said no way is that happening until their is a contract- they said they would take $1000.00 then to hold the truck but it was refudable if we could not agree on the finacing when it came in the next day. So I left them a $1000.00- Of course the next day I had to catch a plane back to ca. 

The finance lady was late- then I got in front of her and reminded her i have a plane to catch and she said it only be 5 minutes- the Salesman acted like he didnt give a crap I was their to give them 50,000.00 that morning- so after constantly asking if we got any financing back several times, and waiting over 2 hours in the lobby (I was the only one in the office all morning) I finally went into the finace Office and demanded my deposit back. They freaked when I was walking out the door- they kept trying to get me to sign the contract which she had on her desk- I told them I do not like the financing, I am late getting to my plane- refund my deposit. They agreed and said it takes 5 business days- here I am nearly a month later and nothing- I filed a claim with my bank- that didnt work so now its off to file a small claims suit I guess- 

My advice- the sales man Eduarto and the Finance Lady Lupe Meza are crooks and do not ever do business with place- typical oldschool used car salesman- lie lie lie- Most unprofessional company I have delt with ever- worse than the IRS

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