Complaint Review: The Animal House - Diane M. McInnes

We found Diane McInnes' phone number in the classified in the Houston paper. We were in the market for a small miniature schnauzer. We contacted her on 23rd of December and made arrangements to meet in Hemptstead,Texas to buy the puppy.

Diane called said she couldn't make the meeting so we rescheduled for the following day in Magnolia, Texas. Met and bought the puppy. He had a skin problem which she called cradle crap! I think she ment cradle cap that babies get sometime.

We took Sami home on the 26th of December and to the Vet on the 27th. Bought skin shampoo, and ear mite medication. Two days later we were back at the vets with a very sick puppy. Possible parvo and or distemper. He stayed there for nine days until he finally gave up and expired.

We were so devastated. We had tried to call Diane from the first sign of the illness and had no response. Did get in touch with the vet she said she used on the 23rd for the puppy's well check. He said he had not seen Diane since Oct 12 and that was with a pug dog.

We are out a lot of money on this puppy had to treat our house and yard for parvo before we could buy another puppy. This is truly a buyer beware. This was a sweet puppy we will miss greatly.

The parents of Sami

Diane
Harper, Texas
U.S.A.