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  • Report:  #1288264

Complaint Review: The Auto Warranty Agency

The Auto Warranty Agency THE AUTO WARRANTY AGENCY RIPPED ME OFF! I PAID THEM IN FULL AND THEY NEVER PAID ALPHA WARRANTY THE MONEY FOR MY ATO WARRANTY! Salisbury Maryland

  • Reported By:
    Lisa M — Hooksett New Hampshire USA
  • Submitted:
    Wed, February 17, 2016
  • Updated:
    Wed, February 17, 2016
  • The Auto Warranty Agency
    1147 S. Salisbury Blvd. #8-372
    Salisbury, Maryland
    USA
  • Phone:
    800-801-1956
  • Category:

I purchased a 2014 subaru crosstrek and decided I should purchase an extended auto warranty. I was going to use the dealership I purcahsed the vehicle from, but decided to shop around.

I googled best car warranty services and THE AUTO WARRANTY AGENCY was voted #1. I called them and spoke with a very nice well mannered gentlemen named Roger Morgan. He gave me different policy choices and prices. I told him I would think about it and get back to him in a few days.

He emailed me a couple times and gave me some pretty decent prices. I decided to go with the 100,000 mile 5 year warranty. Oh yeah if I paid the full price in advance I would save even more!!!!!!!!!!!!!!!

So like a d**n fool I paid Mr Morgan 1,579.00 on January 5, 2016. I received all the packet in the mail with the roadside assistance cards etc. Policy #v00181022.

YEAH! Now I had peace of mind for the next 5 years 100,000 miles!

WRONG! SOOOOOO WRONG. On January 28th I received a letter from Alpha Warranty Services that my service contract was rejected for NON PAYMENT! Yup I was TOTALLY RIPPED OFF from Roger Morgan of the f------ing Auto warranty agency.

I hope all you people out there read this and don't make the same mistake I made!

I have tried reaching them numerous times with no luck. They do have voice mail but never ever will they return your call! Don't use this company.

 

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