Complaint Review: The Body Shop Online

I discovered earlier this week that someone had stolen my debit card information online and placed a large order with www.thebodyshop-usa.com.  When I called The Body Shop, I was told they had submitted the information to their Fraud Department.  I was also told that the person who placed the order definitely did not match my own personal information.

Now - several days later - after I have filed a dispute with my bank against the charge and cancelled the debit card, the charge has once again been submitted to my bank for pre authorization.

This is fraud!  This company has been informed that this charge was not made by me,  yet they are once again trying to get the large amount of money from me.

I have never shopped at The Body Shop and I NEVER will.  Buyer beware!