Complaint Review: The Bradford Exchange

I ordered the "I Love You Diamond Stacking Ring" from The Bradford Exchange in the beginning of February, they advertised that I would have it by Valentine's Day.  They finally cashed the check February 19th, but no ring.

I contacted them via E-mail on their website the end of February asking about it.  A week later, I finally got a reply stating that they had not gotten the rings from their supplier yet (turned out to be China).  They said it would be another 4-6 weeks!

Around March 8th or 9th, I e-mailed them again stating that I wanted to cancel my order and have a refund sent.  There was no response.

On March 12th, I got an E-mail stating that my item we ready to be shipped.  I replied back that I had already notified them days before to cancel it.  They replied that it was too late now, it's being shipped.

I finally got the ring(s) today, March 21st.  It doesn't look like their add and looks very cheaply made.  It looks like something I could have gotten at Walmart for $25, but these people charged $139.99!

I just contacted them (again) via E-mail to try to get a return shipping card and return postage.  My guess is I won't hear back from them and/or I won't get my money back.