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  • Report:  #1192620

Complaint Review: THE BRADFORD EXCHANGE

THE BRADFORD EXCHANGE I order the "MYSTIC WATCHER" set and never got the last two of the set after I paid $88.94 for them. Niles Milwaukee

  • Reported By:
    Pami Wahl — Bremerton Washington
  • Submitted:
    Tue, December 02, 2014
  • Updated:
    Wed, December 03, 2014

I order from The Bradford Exchange and never got my last two set from the order of " Mystic Watcher" my set looks funny with out it. hanging on the wall. I would never buy from them again.

I paid $88.94 fro it. so don't buy from them its a SCAM THEY TAKE YOUR MONEY AND DON'T GIVE YOU ALL THE SETS.

1 Updates & Rebuttals


Chris

Niles,
Illinois,

bradford exchange

#2UPDATE Employee

Wed, December 03, 2014

Dear Pami,

Thank you for your posting, We are sorry to hear that you are not happy with our fulfillment process.  If we may kindly explain, our collection are normally sold as subscription plans where collectors receive their collectible products in monthly intervals. Therefore, that is why our products are packaged and shipped individually.  However, if you wish to receive the products in the collection at the same time, we can make arrangements to have the products shipped to you all at once (still individually, pending inventory availability).  If we can be of further assistance, please feel free to contact us at customer_inquiryA@bgeltd.com with your name, address and/or account number and we will be happy to research your account.  Thank you, Chris

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