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  • Report:  #725419

Complaint Review: the bradford exchange

the bradford exchange Ordered an item in january,it is now may and when I called once again I was told this time that the delivery date was to be july.I told them to send my money back !!! niles, Illinois

  • Reported By:
    vinnie — pittsfield Massachusetts United States of America
  • Submitted:
    Wed, May 04, 2011
  • Updated:
    Wed, May 04, 2011

Total rip off,they hold your money and you never recieve your item.Finally after five months of waiting and calling I asked for my money back.Hopefully I'll get my $58.98 back !!!

1 Updates & Rebuttals


Fran

Niles,
Illinois,
United States of America

Order Status

#2UPDATE Employee

Wed, May 04, 2011

Dear Vinnie,

I apologize for your poor experience with The Bradford Exchange.  We sometimes experience a delay in shipments due to popularity of an item.  We are anxious to help you out with this situation.  Please go to our website  and click on "Contact Us".  If you include your account information or order number, it will speed things up.  Once again, I apologize for this inconvenience and we want to make sure you are completely satisfied with an agreeable end result.  fd

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