The flooring was delivered with slices in many of the planks. It looks as though what ever cuts the wood or finishes the wood had an issue. It is known to be a very hardwood. The floors were installed 3 years ago and are scratched so bad they need to be replaced. People Come to look at our remodel and are horrified of the flooring. We had the flooring tested at Forest Product laboratory a division of US Forest Service. At that time they indicated it was a very young tree with a hardness value of pine. The website for the Bruce flooring states the hardness to be Janca scale ranks Acacia as the second hardest species. We have changed out flooring at a different property with Acacia from a different company and was extremely satisfied

We bought the flooring through a small lumber company who has tried to get us justice