The Centerpiece Store Doug McKeown and Linda McKeown This online store took my money, NEVER gave me my supplies, and NEVER refunded me my money. They took $975.88 from me a NEW BRIDE. London, Ontario
I ordered wedding supplies from Doug McKeown and Linda McKeown of the Centerpiece Store and never received my items.
My wedding came and left and I never received one supply. Luckily I realized I was not going to receive my supplies since I ordered them in March 2009 and I was closely approaching September 2009 and still no sign of my wedding supplies. So, I canceled my order and kindly asked for a refund of the money he took. The owner, Doug McKeown, made empty promises to me week after week after week stating that I would receive my money back ($975.88). He told me that I would receive the money before my wedding. Then he told me that I would receive my money while I was on my honeymoon.
And, now 8 months later, I am still trying to receive my promised refund from The Centerpiece Store (Doug McKeown and Linda McKeown). Refunds only take 24 to 48 hours. This promised refund has been taking months. Everytime I call Doug to inquire about my refund, he keeps saying the SAME thing. YOU will receive your refund in 24 to 48 hours. Please avoid this online store. It is nothing more than a scam. They take your money and give you no supplies and then promise to refund you the money that they took and never refund you. Instead they keep giving you excuse after excuse after excuse as to why you do not have your refund and as to when you will finally receive your refund. I wish there were more honest salesman in the world.
2 Updates & Rebuttals
Tracey
Newark,Delaware,
USA
Doug McKeown and co-owner Linda McKeown are SCAMMERS
#3Author of original report
Fri, December 18, 2009
In March of 2009, I placed an order for supplies which I never received. They took my money ($975.88) and when I asked for a refund back they never gave me my refund but for 9 months they promised to give me my refund. Then 9 months later, these two scammers (Doug McKeown and Linda McKeown) have the nerve to say that they can not give back my refund because their business (The Centerpiece Store) is mysteriously going out of business. 9 months later after my transaction their company goes out of business and they can no longer give me my refund, but for the entire 9 months scammer Doug McKeown and scammer Linda McKeown have been promising me my full refund. They need to be out of business because they both have absolutely no business ethics. They do not know how to run a company right and that is the real reason they are out of business. If you ever see their names associated with any other company run for the hills. Oh, yes, and look them up under the Better Business Bureau because their rating is an F according them because of the bad business practices, methods, and ethics. Run for the hills everyone if you ever see the names Doug McKeown or Linda McKeown also known as scammers.
The Centerpiece Store
London,Ontario,
Canada
Centerpiece Store closed
#3UPDATE Employee
Thu, December 17, 2009
The numbered company 1412737 ONTARIO INC. operating as The Centerpiece Store is now closed for business after 10 years service to the Wedding Industry.
This decision was necessary due to the closing of our major manufacturers and suppliers overseas and the non delivery of our orders as negotiated.
Due to these closing and non deliveries we are unable to fullfill our present orders and backorders.
We sincerely regret any inconvenience this closing has caused you and your families.
Unfortunately we were informed too late about the plant closings and deliveries to remedy the situation.
Should you require a refund or have questions for non delivered orders please contact your credit card issuer or paypal to expedite your refund.
We would like to thank our customers and suppliers for their patronage over the last 10 yrs and wish them much success and happiness in the new year.
Sincerely,
Owners, management and staff
The Centerpiece Store