Complaint Review: The Chair Company

In February 2018, I ordered 100 chairs for our church, I spoke with Larry Hoffman on the phone, he said he had them in stock. I placed the order in good faith believing he was a man of his word and a legitimate business.  I have of yet April 2018 received any chairs. I have called and only received excuses and was sent a phony BOL with no dates on it.  Called UPS they said no ordered was submitted.  Called Larry Hoffman again and he had more excuses. 

I was told by Pastor of church to get the money refunded after Larry even suggested that in one of his emails.  I ask for refund on Friday, he said he could not get it to me that day because the person who had to authorize funds was not present, but would get it to me Monday April 2.  I have not received funds yet April 10, 2018. I am continuing to call in hopes this man will do the right thing. Hopefully reporting here will help.