The Click Agency Deceptive pay per click campaign Sydney NSW Australia
The Click Agency tell you that they are the best company to go with because they don't charge a service fee. They will tell you that they receive incentives from Google to run their campaigns. They will then ask for a budget upfront (which in my case was $1650 for one month).
The next step is for them to avoid your phone calls for the next month while your budget is eaten up at $14.79 per click. The whole time you will have no access to any statistics whatsoever and no contact with The Click Agency and no proof that your ads are even being clicked or showing at all.
At the end of the month you will receive a tax invoice for the exact amount of your budget. You will never receive any true statistics on your campaign.
What The Click Agency is doing (in my opinion) is probably paying around $5 per click and charging their clients $14.79.
I have since been doing some research and finding that there are at least three other people they have burnt.
They will not return my calls, they refuse to refund my money.
They claim that I had 91 clicks. I did not receive ONE enquiry. My website is professional and more than capable of converting AT LEAST ONE click into an enquiry.
AVOID THIS COMPANY LIKE THE PLAIG!!!!
Adam
sydney
Australia
6 Updates & Rebuttals
Jamie
Kansas City,Missouri,
United States
Out of business for the past 9 years
#7REBUTTAL Individual responds
Tue, June 26, 2018
Sorry that this is coming up still. We have been out of business since 2009 over 9 years but we're still getting emails.
Jamie
Sydney,Alberta,
Australia
WE WENT OUT OF BUSINESS IN 2009
#7UPDATE Employee
Mon, July 10, 2017
Yes! We did go out of business in 2009. This one complaint lives on forever even though we've been out of business in 2009 and have moved on from the advertising industry. We did refund this guy's money (see below) so technically, there are zero complaints on us.
John McDougal
Kansas City,Missouri,
Afghanistan
OUT OF BUSINESS
#7REBUTTAL Individual responds
Mon, May 15, 2017
We went out of business in 2009! NOT SURE why this is still coming up for anything.
John McDougal
Kansas City,Missouri,
Afghanistan
Australian Company is Out of Business!
#7REBUTTAL Owner of company
Mon, April 18, 2016
Keep in mind that this is an Australian Company that went out of business in 2010. They even had a AU domain name. The Click Agency in the USA is a legitimate pay per click advertiser.
Anonymous
Dallas,Missouri,
Afghanistan
This is an old out of business company from 2009
#7Consumer Comment
Sun, March 15, 2015
This is a company who called themselves the click agency - but that is NOT the click agency from the USA.. these Australia guys are out of business as of 2009. They even had a .au domain name that is not working as of 2009. Not sure why it still comes up or why it comes up for other businesses, but this is out of business as of 2009.
Adam
sydney,Australia,
Australia
The Click Agency, Good Customer Service
#7Author of original report
Thu, May 28, 2009
After talking with the company owner, money was refunded promptly and apology was given. In the end I think they did the right thing and I am satisfied with the outcome. I'm sure the click agency do some great work but every now and then every company will have mistakes. The fact that they fairly refunded my money shows that they are both professional and reasonable.