Complaint Review: The Colonies Dental Center

I was unfortunately referred to this dental practice through a colleague after she and I had spoke about some dental issues I was having–she’d had a good experience, so I finally made an appointment with Dr. Boyd, despite my misgivings about going to someone who had several patient complaints about him. I realized this was a mistake nearly as soon as the initial appointment began; When he came in he was extremely rude and rattled off a slew of intrusive questions that he didn’t even wait for me to interrupting me.

At my last dental appointment, probably 4 or 5 months prior at the most (my husband and I had relocated here for his job) there were 2 molars that were “questionable” that my dentist had said would probably need to be addressed fairly soon. Like I expected, they’d started to give me some trouble. Dr. Boyd claimed I “waited so long” that both teeth would need crowns and one possibly a root canal. I said I found that hard to believe when the xrays were nearly identical to the ones I’d had a few months ago and that the teeth had been asymptomatic until a week ago (MILD off and on ache….this moron acted as though I had some sort of raging infection about to kill me.) Long story short….and there was all sorts of other nonsense, courtesy of him, I got up and went to the front and paid and let the secretary know that I would need my files transferred, while he glowered at me from around the corner--oh and when I transferred to the new practice, the office assistant there laughingly let me know that he had put some kind of notation about how *I* was the one who had been rude and showed up late "multiple times" (yeah right--I was 10 minutes early to the appointmenT--singular, that I had.) apparently he has retaliated against other patients who left as well, according to her.

As I expected, my new (sane) dentist filled the two cavities and I have had no issues. One of the assistants there knew of Dr. Boyd and had said she had heard many people say the same things about him. Keep in mind that IF I had needed more work on my teeth then I would have happily gotten it done, that was NEVER the issue. I am nearly 40 years old and I have taken excellent care of my teeth and will continue to do so. However, I will never allow someone to talk me into unnecessary procedures that permanently change the structures of my teeth for no reason like this person assumed he was going to be able to do . I do NOT recommend The Colonies Dental Center at all. Completely unprofessional and disrespectful.