Complaint Review: The Company Store

The Company Store automatically signs its customers up for "The Buyer's Edge" which is supposedly a discount program allowing one to purchase gift cards at a discount.

I recently discovered that I've been getting yearly charges for $149.99 since they signed me up in 2007! I had no idea what The Buyer's Edge was and have never made use of their discounts. They acknowledge that The Buyer's Edge mail appears to be "junk mail" which would account for why I wouldn't have read the mail if I received it.

While The Buyer's Edge did cancel my program and refund the latest charge, The Company Store refused any assistance.

What a major disappointment from a company w/ quality products that I've ordered from many times.

The Company Store has lost my business forever.

Deb
Oak Park, Illinois
U.S.A.