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  • Report:  #1332839

Complaint Review: The Design People

The Design People Tiger Bitanga - tigerbitanga@gmail.com Owes me $4000 for incorrectly billing my credit card! Will not return phone calls. El Segundo California

  • Reported By:
    Roberta Candelaria — Phoenix Arizona USA
  • Submitted:
    Wed, October 12, 2016
  • Updated:
    Wed, October 12, 2016

I contract with Agent Image for the development of a website for real estate services in May 2013. 

After paying thousands of dollars, six months later my website still was not operational. 

Their support was attrocious.  I cancelled my services and started with a new company who had to sart over because the website was so poorly developed.

The Michael Martinez with Agent Image acknowledged receipt of my cancellation in 1/14.

They have continued to charge my credit card in the amount of $101.48.

Unfortunately, I did not realize this until 10/11/16.  I thought the monthly recurring charge was for another merchant.

I contacted Agent Image immediately on Monday.  Their billing department sent me back to Michael Martinez. 

I have left voicemails and sent emails to him and the owner of the company, Tiger Bitanga. 

As of yet, I can't get anyone to respond.

T

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