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  • Report:  #14891

Complaint Review: Ugly Duckling

THE DUCK got me too! Ugly Duckling Rip-off Auto Used Dealers Glendale Arizona *UPDATE ..Now they change the name to drive time. Man they suck!

  • Reported By:
    Phoenix Arizona
  • Submitted:
    Sat, February 23, 2002
  • Updated:
    Sat, February 22, 2003
  • Ugly Duckling
    Glendale, Arizona
    U.S.A.
  • Phone:
  • Category:

I desperatly needed transportation and had a down payment so I too went to THE UGLIES! They set my payment so high and went sooo far over blue book that I couldn't keep up the payments. When I got behind the herassment started. I would make arrangements to pay and would meet the arrangments then they would charge late fees and not disclose them to me. Heydon called me and threatened to come take the car and I should have let him.

Did I mention that within 2 months of buying the car I replaced the cv joint? I recieved a letter stating that I owed them 200$ and I promptly paid it and the next week I recieved a letter stating I owed 250$ Hmmm seems strange huh? They can not explain this to me instead they have called the total loan due even though I am current and actually ahead on my payments at this time. I regret the day I bought from the Ugliest ducks in Glendale AZ! Buyer beware. State of AZ wake up and reulate these guys. They are robbing the poor!

Clif
Phoenix, Arizona

4 Updates & Rebuttals


The Great Thorn

scottsdale,
Arizona,

Let the Drive Time/ Ugly Duck dealer know you feel they SUCK

#5Consumer Suggestion

Sun, September 22, 2002

If you feel that Drive Time/Ugly Duckling car dealers SUCK! Go let the owner know the way you feel about the deceptive car dealers that Steve Geary owns.



Here is the owner's direct email address sgeary@UGLYDUCKLING.COM



The ugly Duckling's new web site is www.drivetime.com



If you feel that you have been Ripped Off by an Ugly Duckling car dealership in any state, fax a copy of your Rip Off Report to the owner. If you do not have a fax machine, you might want to email them a direct link to your Rip orr Report.



Here is the owner's personal email address.



Ugly Duckling Corp.

Steve Geary

4020 E. Indian School

Phoenix, AZ 85018 US

Phone: (602) 852-6643

Fax..: (602) 667-2598

Email: sgeary@uglyduckling.com



The Great Thorn

Scottsdale, Arizona


got me again

#50

Sat, September 21, 2002

I traded the car off and essentially paid it off 2 years early and they filed a bad credit report on me for paying them off early. Now they change the name to drive time. Man they suck!@


Traded it off

#50

Sat, August 17, 2002

I went to a reputable dealer and traded off my duck. Try real auto dealers maybe your credit isn't as bad as you think. these real dealers have hard to finance resources too.


This is how THE UGLIES replied to my complaint about collectors

#50

Sun, February 24, 2002

Payoff Letter Account # xxxxxx0050-01

Vehicle: 1994 Toyota Tercel



Per your request, the ten-day pay off figure

for the above referenced account is $6593.76. This figure is good through

03/04/02. After that date your account accrues $5.34 per day interest.

Please arrange for us to receive the payoff on or before the date indicated

or add sufficient funds for each additional day. Enclosed is a copy of your

payment history.



If you have any further questions, please

contact us at 1-800-967-8526.



Sincerely,





Jesse

Ugly Duckling Credit Corporation

Customer Service Representative

1030 N. COLORADO ST.

GILBERT, AZ 85233

(480) 813-5353

(800) 967-8526

FAX (480) 632-3018



CC: File





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Now I never asked to pay off the car just mentioned if I had the ability to I would to get rid of THE UGLIES. This is how they treat me when I have payed up in advance. No reply to my complaint about misleading collectors. I think Rosie and Giselle and Heydon get a commission on collections so they mislead you as to what you really owe to draw the collection out as long as possible. I could have and would have been up to date much sooner if they had told the truth!

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