Complaint Review: The Dump ( Oaks PA )

 Unbelievable! The dump is called "The Dump" for a very good reason . Not only did they not show up after they called me and told me they were 25 mins away but the next day when they finally got the furniture to me they didn't bring all the pieces . So two missed days of work , lost wages and wasted time sitting around waiting for complete idiots. So now for the whole story and the best part , the Corperate office manager or lack there of Antoinette. So as I am calling the shipping company they tell me first I canceled the order , the they come back after half hour on hold to tell me someone in the warehouse told the loaders not to load the bed set. Mind you this is about 3 hours after the delivery guys called me and said they would be here in 25 mins. Needless to say they said they said there was nothing they could do about it . Then the wonderful Corperate sheep tell me they also can't do anything about it the best they can do is get it to me the next day and with an attitude as well. I told them that is not customer service at all, she said I was wrong. So let's fast forward to the next day , so they give me 2 hour window that they will be arriving , which I was later told they only give 3 hour windows , not call that they were coming or anywhere near me in the last 10 mins of there estimated time frame. So I call the store again , finally I got ahold of a very nice manager named Shannon and she rerouted the truck to come to me immediately. Oh and I wasn't the first priority oh the day I was the sixth stop ( funny ) , so guys arrive and come to find out they didn't have the whole bedroom set! LOl! So the end to my horrible service with this company is that I will never shop at the " Dump " ever again.... P.S. I then spent the rest of my day off ripping this store apart on ever review site possibly .