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The Eagle Warranty Corporation SHOW ME THE MONEY! YOU'VE HAD 4.5 MONTHS TO REIMBURSE ME. WHY IS IT THAT I'VE CALLED 7 TIMES AND I GET PUT ON HOLD? NO ONE PICKS UP WHEN I AM TRANSFERRED!!! Loveland, Ohio
We sumitted a claim on May 30, 2009. I gave the Eagle Warranty Corporation two months to reimburse me. So by the time mid-July rolls around and there's still "no check in the mail," I decide to shoot them an email. NO RESPONSE. Several days go by so I call their "800" number. They transfer me to accounting. NO ONE PICKS UP. I try again another day. They transfer me again to accounting and I get a voice mail stating that if I leave my name, number and authorization number, they will return my call. NO RESPONSE. I call again, and again and again. I have called 7 times and have sent 3 emails. Oh, about a month ago, I did speak to a human being who told me there was some delay with the checks, but mine would be processed in a week. RIGHT ON! NO CHECK. I have never interacted with a company that is so awful with customer service. If I could talk to the president of the company rather than some rude peon on the customer service ladder I would give him a piece of my mind. This company needs to have some lawyers knock on their doors. This is beyond ridiculous!
1 Updates & Rebuttals
mindi
Detroit,Michigan,
USA
ME TOO!
#2
Wed, September 16, 2009
Your story is exactly the same as mine. I am a disabled single mother of two, I am now forced to use state funded transportation, (yes, the taxpayers money) to go to my many Dr. appointments. I wrote all the tv judges and media. Mabe I should send them a link to this website. Does anyone know if this a federal offense or do I need to fight it at the state level since the company is based in Pennsylvania?