Complaint Review: The General Insurance

 I  was involved in an auto accident in which i was rearended while at a stand still. My vehicle was totaled.  That was  on Aug the 28, 2015.  It is now October the 19th as of this complaint and still no resolution.  The party that hit me took responsibiltiy, and had insurance.  I, along with the insurance company of the person who rearended me have been trying to get in touch with my claims adjuster on countless occasions.  It is always a voicemail response, we have left meassages,  but no response.  I have only managed to speak to my total  claims adjuster once throughout this process.  The General is absolutely terrible at handling my claim.  I have not even been given information on where my vehicle is being stored so that i may get some personnel items from it.  I undrstand things take time, but the non communication or status updates from The General is shameful.  The General has made me a victim all over again!!