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  • Report:  #1066515

Complaint Review: The Good Feet Store

The Good Feet Store Absolutely horrible experience Omaha Nebraska

  • Reported By:
    Josh — Waterloo Nebraska
  • Submitted:
    Fri, July 12, 2013
  • Updated:
    Sat, July 13, 2013

Absolutely horrible experience. I went into TGFS with bad foot pain. The greedy sales rep Donny did their usual "smoke and mirrors" foot print test and told me how my feet were out of balance and wallah! I needed $1000 worth of insoles. I tried them out and to my amazement they felt really good and so I rolled the dice and took a chance and bought them as I was desparate for relief. I used them exactly as prescribed and within 2 days the pain had returned as bad as it was when I walked in the store. Donny had told me he would be calling to see how I was doing. HE DIDN'T. I had to call them and complain the pain was awful. They had me come back to the store for a "refitting" and ended up with a new step 1. This was when I found out that they sell all kinds of insoles in all different price ranges. But when I walked in the store he made it sound like the $1000 insoles were all they had. He was greedy and calculating and tailored his speel so as to take advantage of me in my painful state. So anyway, after 2 weeks of pain WORSE THAN WHEN I STARTED, I returned the god-awful insoles and demanded a refund. I had to settle with a 20% restocking fee. The whole experience costed me alot more pain than when I walked into the store and cost me $300 (the $100 foam inserts are non refundable too). These people are total con artists. Do your research, go to your doctor first, I wish I had. I still have bad PF pain, but I know The Good Feet Store is not the answer.

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