Complaint Review: The Great Escape

DO NOT SHOP HERE!!!. You will regret it if there is any problem with your purchase. Purchased one of there robotic pool cleaners. It ran for 10 seconds and stopped. Restarted it and would do the same 10 seconds and stop. They replaced it with new one. The second one would run but only clean one area of the pool not the complete pool as it was advertised. After the second bad pool cleaner I was done. They finally agreed to give a refund but not until deducting 15% off the purchase price, which was $60.00. Customer service was very bad. Will not go back again. I have told others about my bad experience and they are planning to avoid this store.