I signed up to receive their free book on 12/05/2009, knowingly paying the $1 shipping cost. I didn't read the fine print saying that I would receive a 14-day trial of their e-magazine, nor did I get any confirmation of my subscription to it after I paid for the book.
I got the book, and it turned out to be just
a bunch of useless information, so I just skimmed it and threw it in the recycling bin, apparently missing the page about my trial subscription again.
But since the 5th, I have not received a SINGLE issue of their magazine. It was not in my spam folder (which I check regularly), certainly not in my inbox, nothing. As a result, I didn't even know I had subscribed, much less know that I had to cancel my trial. It wasn't until I saw my credit card statement did I see a charge for a subscription I didn't know about, didn't ever receive, and didn't want.
I called in on 01/14/2010 to complain, and they just kept saying it was my fault for not canceling and that they could give me an extra month free. I kept telling them I'm not interested in their emagazine and that I didn't even KNOW I was subscribed, so how could I cancel?
Perhaps if I had actually received ONE, just ONE of their emagazines, I wouldn't be as furious as I am now. But forget about the fact that I feel scammed for being signed up without my permission, I didn't receive a SINGLE issue of the magazine and still got charged. What sort of bullcrap is that?