Complaint Review: The Grooming Gallery

The Grooming Gallery

It is my opinion The Grooming Gallery; at 6572 Seminole Blvd., Seminole, Fl  33772 #5: is not a place to take your family dog for grooming! They have practices that allowed my dog, Kayden, on July 10, 2020, to get out of their business,  and  go into Seminole Blvd. , where he was hit by a car and killed!

I am not sure we have the full story, it has changed a couple of times, and there is an outside video, but I cannot get it. I don’t think he would just run out unless scared, and the tape would show that. This was his 3rd time there so he knew them. Exactly  what happened? I am 74 years old and he has been my buddy, my companion, my friend for 11 years and this is very difficult for both  me and my wife. We are heartbroken!

The owners were contrite, and paid the vet bill, but have not reached out to me since that day. The owner  told my wife that day she didn’t think my dog was hurt too badly after being hit by the car, so rather than me stopping and getting him at their business  I  just followed along to the hospital where he was DOA!

I  suspect  the layout of the business partially led to my Kayden’s demise. The entrance door is located in close proximity to the swinging  gate (as I remember) which leads to the back area where some dogs are allowed to roam free. Somehow my pup was not tethered, leashed, or in a cage and the gate opened at the same time the front door opened and he ran out (according to the owners). They have called it an accident but I feel it was reckless negligence. I think it was their sloppy, careless procedures   that also led to my Kayden’s death.

I believe I must warn the public to be very careful before entrusting your beloved family dog to The Grooming Gallery

William  Hart                                                                                                                                                                 

Largo, Fl