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  • Report:  #1270918

Complaint Review: The Hub Companies

The Hub Companies Moto Part Hub This company has a no reply and no return policy. They have a live help window on their website which is never, never online. You file for a return via email on their website and they never reply and they never, never, ever answer the phone. Northbrook Illinois

  • Reported By:
    B.Fitt — Washington Dist of Columbia USA
  • Submitted:
    Mon, November 30, 2015
  • Updated:
    Mon, November 30, 2015

Moto Part Hub is a distributer for V-Twin Mfg, among others. You place an order on their website and they have your part drop shipped from the mfg. They were great at that. I had no problem with them until I neede to exchange a brake master cylinder I ordered. That was when I found out they don't do that type of thing. I've called them hundreds of times. I filed three online return request and I have had no contact with them at all. I also ordered a brake caliper which had no pistons or seals in it. They also have a live help window plastered on their site and it is never live. Needless to say, I would never buy another thing from them.

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