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  • Report:  #1417949

Complaint Review: The Ifit Gym Burleson

The Ifit Gym Burleson Gym cancellation Scam to make you pay for unattended months and late fees. Burleson Texas

  • Reported By:
    Ruben — Burleson Texas United States
  • Submitted:
    Tue, December 19, 2017
  • Updated:
    Tue, December 19, 2017
  • The Ifit Gym Burleson
    212 NE Wilshire Blvd, Burleson.
    Burleson, Texas
    United States
  • Phone:
  • Category:

I was sent an "Email" for cancellation of gym member ship after already paying for a month in advance that i had informed them i would not be attending. I was just trying end the Membership so i just made the payment. Come to find out that my cancellation that was suppose to be sent VIA Postal Mail hadn't processed and wasn't notified untill 2 months later with additional late fees to an already cancelled membership "so i was under the impression" seeing how i payed a month ahead which both partys understood would not be attended. I make multiple phone calls to both locations of the Gym so that i could speak with a manager which never seemed to be available and was told that i would get contacted by three times and never recieved a single call. ABC financial is the company that deals with these sorts of transactions, i spoke with them on the phone and they said they could have the fees waved if i could have a manager from the gym let them know what needed to be waved, which as i previously stated was impossible to get in contact with. So two months later making a total of five months this issue persisted with fee after fee racking up, im sure! I recieve a text stating that they would wave my last late charge and make a payment plan so it doesn't hit collections. I have had the money the entire time but the principle of the situation would not let me pay. Seeing how they had already taken a months payment from me, a mailing process of cancellation which adds time for late fees and all sorts of unecessary non sense to become a situation all for an extra dollar. This Gym is a scam, unprofessional and all around not worth it. Equipment is falling apart, the customer service is basically a collections office. RUN.

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